Sales Operations Associate

1 week ago


Dubai, Dubai, United Arab Emirates Midis Group Kuwait Full time

Midas Group Kuwait is seeking an experienced Sales Operations Associate to join our team.

About the Role

The Sales Operations Associate will be responsible for ensuring seamless order fulfillment and customer satisfaction.

Main Duties and Responsibilities:

  • Process customer orders in accordance with company policies and procedures;
  • Coordinate with sales teams to ensure accurate order processing and prompt delivery;
  • Manage order backlogs and provide updates to customers and internal stakeholders;
  • Collaborate with logistics and credit teams to ensure timely order fulfillment;
  • Address customer complaints in a timely manner and escalate issues when necessary;
  • Monitor and report on sales performance and make recommendations for improvement;

Requirements:

  • Bachelor's degree in Business Administration or any other related field;
  • 2+ years of experience in sales operations or a related field;
  • Strong analytical and problem-solving skills;
  • Excellent communication and interpersonal skills;
  • Proficiency in ERP systems and Microsoft Office applications;


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