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Store Manager

2 months ago

Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time
Job Description

Job Title: Store Supervisor

Company: CHALHOUB Group

Key Responsibilities
  • Leadership and Vision: Provide a clear and compelling vision to the team about the business and store's objectives, ensuring everyone is aligned and working towards common goals.
  • Talent Management: Identify, recruit, develop, and retain top talent, fostering a positive and inclusive work environment that encourages growth and development.
  • Customer Experience: Develop an omnichannel mindset among the team, promoting seamless customer interactions across physical and digital touchpoints.
  • Clienteling and Loyalty: Utilize clienteling techniques to build strong relationships with VIP customers, leveraging customer data to proactively cater to their needs and preferences.
  • Performance Management: Ensure performance improvement plans are discussed and documented in a transparent manner, driving growth and development within the team.
Requirements
  • Leadership Skills: Proven ability to lead by example, communicate effectively, and inspire a high-performing team.
  • Talent Development: Experience in identifying, recruiting, and developing top talent, with a focus on creating a positive and inclusive work environment.
  • Customer Focus: Strong understanding of customer needs and preferences, with the ability to develop and implement strategies to drive customer loyalty and retention.
  • Business Acumen: Ability to analyze business performance, identify areas for improvement, and develop strategies to drive growth and profitability.