Luxury Hospitality Team Lead
4 days ago
Delano Dubai seeks a seasoned hospitality professional to oversee the smooth operation of our housekeeping department.
About the RoleThe successful candidate will be responsible for leading and motivating a dedicated team of housekeeping staff, ensuring that our luxurious standards are maintained at all times.
Key Responsibilities:
- Team Leadership: Supervise and coordinate the daily activities of the housekeeping team, providing guidance and support to ensure high standards of cleanliness and service.
- Quality Assurance: Conduct regular inspections of guest rooms, corridors, and public areas to ensure compliance with Delano's quality standards and attention to detail.
- Training & Development: Mentor and train new and existing team members on best practices, safety procedures, and exceptional service standards.
- Inventory Management: Monitor and manage inventory of cleaning supplies and equipment, ensuring all necessary items are stocked and properly maintained.
- Guest Interaction: Address guest inquiries and concerns promptly and professionally, ensuring their needs are met and enhancing their overall experience.
- Health & Safety Compliance: Ensure all housekeeping operations comply with health and safety regulations, maintaining a safe and hygienic environment for both guests and staff.
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