Head of Business Performance
6 days ago
About Us
Fletcher Piccolo Associates is a respected firm known for its commitment to excellence and innovation.
Job Summary
We seek a highly skilled professional to lead our business operations, focusing on strategic planning, leadership, and process improvement.
Key Responsibilities
- Setting Performance Standards
The successful candidate will establish performance standards to measure the quality of effort and leverage talents across the business.
Liaising with Senior ManagementThis role requires close collaboration with senior management to make key decisions on strategic goals.
Day-to-Day OperationsThe ideal candidate will plan and monitor day-to-day operations, identifying areas for improvement and implementing changes as needed.
Evaluating Business ProcessesThis role involves evaluating business processes regularly to ensure alignment with organizational objectives.
Procurement and Resource AllocationOur Head of Operations will oversee procurement processes, allocating resources effectively to drive business results.
Customer SatisfactionThe successful candidate will manage customer relationships, ensuring exceptional service delivery and extended customer satisfaction.
Bidding Process and Contract ManagementThis role requires leading the bidding process and securing contracts that align with the company's goals.
Market Analysis and Business OpportunitiesOur Head of Operations will develop initiatives to assess market scenarios and identify business opportunities.
Performance Appraisal and ScorecardThis role requires providing timely support on performance appraisal and business scorecard for direct reports.
QHSE Norms and ComplianceThe ideal candidate will ensure that QHSE norms are maintained at the highest standards, promoting a safe and healthy work environment.
Relationship ManagementOur Head of Operations will manage relationships with external parties and vendors, ensuring effective communication and mutually beneficial agreements.
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