Facilities Management Director

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates NYU Abu Dhabi Full time
Job Summary

We are seeking an experienced Associate Director, Facilities Management to join our team at New York University Abu Dhabi (NYUAD). This role will be responsible for managing the Facilities Management service provider, ensuring the effective maintenance and operation of our assets, and providing excellent service to our stakeholders.

Key Responsibilities
  • Supervise and manage the Facilities Management service provider to ensure compliance with service agreements and regulatory requirements.
  • Coordinate and monitor the workings of the FM service provider to ensure the effective maintenance and operation of our assets.
  • Lead and plan the operations, maintenance, repairs, and custodial care of all academic, administrative, residential, and auxiliary buildings and structures.
  • Develop and track key performance indicators (KPIs) for the service provider and monitor all preventive maintenance and corrective maintenance tasks.
  • Investigate complaints and resolve issues related to the provided services.
  • Identify risks and develop a risk register with a mitigation plan, conduct facility condition and risk assessment surveys.
  • Provide guidance on energy efficiency and water conservation to promote sustainable operations.
  • Develop and prepare all reports and budgets to support the FM service.
Requirements
  • Bachelor's degree in Engineering or a related field.
  • 7+ years of experience in facilities management, with 3+ years in a supervisory role.
  • Experience managing operational services in line with defined service level agreements (SLAs).
  • Strong technical knowledge of commercial building systems.
  • Excellent written and verbal communication skills.
  • Ability to engage confidently with people at all levels.
Preferred Qualifications
  • Certification in sustainability, such as LEED or Estidama.
  • Broad knowledge of service management concepts.

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