Current jobs related to Reservations and Guest Services Associate - Abu Dhabi, Abu Dhabi - Anantara Hotels & Resorts


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full time

    Role DescriptionDusit Thani Dubai is seeking a highly skilled and experienced Reservations and Guest Services Professional to join our team. As a key member of our reservations department, you will be responsible for handling all aspects of guest room reservations, including booking, cancellations, and modifications, while also providing exceptional customer...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts in Davao Full time

    OverviewDusit Hotels and Resorts in Davao is committed to providing exceptional service and creating unforgettable experiences for our guests. We are seeking a dedicated and customer-focused Guest Services Associate to join our team.ResponsibilitiesGuest Services: Handle all guest requests, convey information to guests, and respond promptly to guest...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full time

    Millennium Hotels and Resorts MEA is seeking a highly motivated Guest Services Associate to join our team. Your primary responsibilities will include staying updated on hotel and local services, keeping abreast of any changes, and upholding environmental, health, and safety standards in alignment with organizational policies.Main Responsibilities:Service...

  • Reservations Agent

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. Key Job Responsibilities: Assist guests in making room reservations through various communication...

  • Reservations Agent

    4 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:1. Assist guests in making room reservations through various communication...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Park Zoo Full time

    The Emirates Park Zoo & Resort is seeking a skilled and courteous Guest Service Agent to provide exceptional service to our guests. This role involves welcoming guests, handling requests, resolving concerns, and offering assistance in various aspects of the guest experience.Main Responsibilities:Greet and interact with guests in a professional, friendly, and...

  • Reservations Agent

    4 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time

    Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionPRIMARY RESPONSIBILITIES:Sale Role:1. Be knowledgeable of all hotel facilities/services, hours of operation.2. All guest room layouts, bed types, décor, appointments, and locations.3. Room availability for any given day.4. Restricted dates, rates, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    We are seeking a skilled Guest Services Associate to join our team at Rotana Hotels & Resorts. The successful candidate will be responsible for providing exceptional customer service to our guests and ensuring their stay is memorable.Key ResponsibilitiesThe ideal candidate will be responsible for:Providing professional and customer-focused service to our...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Job DescriptionOrganization- Park Hyatt Abu DhabiSummaryYou will be responsible to assist with the efficient running of the department in line with the hotel and department&aposs strategies and brand standards, whilst meeting associate, guest and owner expectations. The Reservations Assistant Manager is responsible to assist the Reservation Manager in...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Yas Plaza Hotels by Aldar Hospitality Full time

    Welcome to Yas Plaza Hotels by Aldar HospitalityWe are dedicated to providing exceptional guest experiences and world-class services. As a Reservations Agent, you will be responsible for managing guest bookings and ensuring seamless reservations processes.Key Responsibilities:Manage guest bookings and reservationsProvide exceptional customer serviceEnsure...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Full time

    About the RoleWe are seeking a skilled Reservation Specialist to join our team at Rotana Hotel. As a key member of our reservations department, you will be responsible for ensuring seamless and efficient service delivery to our guests.Process and confirm guest room reservations made by clients through various channels.Input all reservations into the system,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Kitopi Full time

    Job Description:We are seeking a Guest Services Ambassador to join our team at Kitopi. As a Guest Services Ambassador, you will be the primary point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Dubai Full time

    Job SummaryWe are seeking a dedicated and detail-oriented Customer Service Representative - Reservations to join our team at Dusit Thani Dubai. As a key member of our reservations department, you will be responsible for providing exceptional customer service to guests, responding to inquiries, and resolving issues in a timely and efficient manner.The ideal...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Four Seasons Hotels And Resorts Full time

    Key ResponsibilitiesManage the flow of guests and ensure that they have a smooth and enjoyable experience.Recognize and greet guests by name, taking into account their preferences and needs.Track station assignments and seating rotation to ensure that all guests are seated efficiently.In addition, you will assist managers and supervisors with administrative...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full time

    • Maintain complete knowledge of andcomply with all departmental policies, service procedures andstandards. • Ensure that standards are maintained at asuperior level daily.• Anticipate guests' needs,respond promptly, and acknowledge all guests, however busy andwhatever time of day.• Resolve guest complaints, ensuringguest satisfaction.• Maintain...

  • Guest Service Agent

    6 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C. Full time

    Job DescriptionManage check-in and check-out procedures efficiently, verifying guest information and processing payments swiftly to minimize wait times.Resolve guest inquiries and complaints promptly, demonstrating empathy and effective problem-solving skills to enhance guest satisfaction.Handle reservations and manage room inventory, utilizing property...

  • Reservations Agent

    3 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.To provide courteous, professional, efficient and flexible service at all times, following Park Hyatt Abu Dhabi Hotel & Villas' Standards of Performance whilst meeting associate, guest and owner expectations.Qualifications1. Minimum a year work experience in...

  • Guest Service Agent

    5 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full time

    About the job Guest Service Agent - Front OfficeJob Title: Guest Service Agent - Front OfficeSalary: Competitive, negotiable based on experience1. Free duty meals2. Housing accommodation3. Air tickets back home every 2 years4. Health insurance5. Additional perks and benefitsJob Description:We are currently seeking a dedicated and customer-oriented Guest...

  • Reservations Agent

    4 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

    We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth and efficient...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time

    Job SummaryMandarin Oriental Hotel Group Limited is seeking a dedicated Front Desk Agent to join our team. This role involves providing top-notch guest service, handling room reservations, and working closely with colleagues to deliver an exceptional guest experience.Key Responsibilities:Welcoming guests and ensuring a smooth check-in processProcessing guest...

Reservations and Guest Services Associate

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time
Responsibilities
  • Provide exceptional customer service to guests, responding to their queries and requests in a timely and professional manner.
  • Develop a thorough knowledge of the hotel's product, including room types, rates, facilities, food and beverage outlets, and promotions.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and followed up on a timely basis.
  • Proactively suggest alternatives to meet guest needs and enhance their Anantara experience.