Hostess
4 days ago
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
- Present a positive first impression of the establishment's friendliness, excellent service and high standards.
- Greet guests upon arrival, inform guests of their wait time, monitor a waiting list, enter names into the computer system, and show guests to their table and bid them farewell as they leave.
- Inform guests about current promotions and who will be serving them to ensure a smooth handoff to the service staff.
- Answer incoming calls to the restaurant and provide appropriate service.
- Issue dining charges by verifying orders, calculating taxes, totaling bills for to-go orders, and receiving payments by validating credit charges, approving checks, and accepting currency.
- Handle guest reservation details from the reservation system, table allocation, dietary requirements, and billing.
- Proficiency in Micros.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- At least 1 year experience working in a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
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