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Front Office Team Lead
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Team Leader to join our Front Office team at Atlantis Resort. As a Team Leader, you will be responsible for maintaining and actioning the day-to-day front office and lobby activities, ensuring seamless guest service is provided.
Key Responsibilities:
- Manage and coordinate front office and lobby operations to ensure efficient and effective service delivery.
- Communicate with Housekeeping and Call Center to ensure seamless guest service.
- Conduct duties in the assigned place of work and provide courteous, professional, efficient, and flexible service.
- Report to the Assistant Manager and contribute to the overall success of the Front Office team.
Requirements:
- Confident, creative, and comfortable communicating at all levels.
- Ability to work in a fast-paced environment and maintain high standards.
- Strong organizational and time management skills.
- Excellent customer service skills.
What We Offer:
A competitive salary and benefits package, opportunities for career growth and development, and the chance to work with a dynamic and experienced team at Atlantis Resort.