Pool and Lounge Manager

6 days ago


Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full time
Job Description:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Sunset Hospitality Group. As a key member of our management team, you will be responsible for the overall management of our pool and lounge operations, ensuring that our guests receive exceptional service and have an unforgettable experience.

Main Responsibilities:
  • Operational Excellence: Ensure the efficient and profitable management of the pool and lounge, including the supervision of staff, inventory management, and maintenance of facilities.
  • Leadership and Development: Mentor and coach staff to achieve exceptional customer service and performance, and provide guidance and support to ensure their professional development.
  • Communication and Collaboration: Communicate effectively with the General Manager, Assistant General Manager, and other departments to ensure seamless operations and achieve business objectives.
  • Guest Experience: Ensure that all guests receive exceptional service and have an unforgettable experience, and handle any guest complaints or issues promptly and professionally.
  • Administrative Tasks: Manage the restaurant and lounge staff working schedules, maintain accurate records, and perform other administrative tasks as required.
Requirements:
  • Experience: Minimum 3-5 years of experience in a similar position in a high-volume, fast-paced restaurant.
  • Education: Bachelor Degree or BA degree in Business Administration, or a Hospitality degree from a reputable university.
  • Language: Fluent in English, Arabic or other languages is a plus.
  • Skills: Excellent computer skills, especially in Microsoft Windows applications, and outstanding customer service skills.
  • Personal Qualities: Positive energy level, highly cooperative team spirit, and excellent interpersonal, communications, presentation, and marketing skills.
Benefits:
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Career Growth Opportunities: Opportunities for career growth and professional development within Sunset Hospitality Group.


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