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Assistant Lounge Operations Manager, Royal Tea Room
2 months ago
About the Role
The Assistant Lounge Operations Manager will assist the Operations Manager in overseeing the efficient running and profitability of the restaurant's daily activities. Key responsibilities include:
- Developing and training team members to meet company standards
- Coordinating employee schedules to ensure optimal staffing levels
- Ensuring adherence to company policies, procedures, and standard operating procedures
- Minimizing operating costs through effective resource management
- Enhancing employee retention through positive work environment and opportunities for growth
- Delivering exceptional guest service and customer satisfaction
About You
The ideal candidate will possess experience in a luxury hotel setting, with a minimum of 4 to 6 years in a similar role. Previous international experience is highly valued. Key skills include team leadership, customer focus, and the ability to work under pressure. A hands-on management style and a passion for delivering outstanding guest experiences are essential.
Kerzner International is a company that values innovation, creativity, and customer satisfaction. As an Assistant Lounge Operations Manager, you will be part of a team that strives to deliver amazing experiences and everlasting memories to our guests.
