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Store Operations Manager

2 months ago

Dibba AlHisn, Fujairah, United Arab Emirates MAPLE FASHION Full time
Job Description

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Maple Fashion. As a key member of our store operations team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive and productive work environment.

Key Responsibilities:
  • Customer Service and Sales: Provide outstanding customer service, address customer inquiries and concerns, and ensure a positive shopping experience for all patrons.
  • Sales Performance and Growth: Assist in achieving sales targets and driving store performance by implementing effective sales strategies and promotions.
  • Team Leadership and Development: Support the Store Manager in recruiting, training, and developing sales associates, fostering a positive and productive work environment.
  • Inventory Management and Control: Oversee inventory levels, manage stock replenishment, and conduct regular inventory audits to minimize loss and ensure product availability.
  • Visual Merchandising and Store Presentation: Maintain and enhance the store's visual presentation in line with Maple Fashion Brand's standards, ensuring displays are attractive and merchandise is well-organized.
  • Operational Duties and Compliance: Assist with scheduling, payroll, and daily operational tasks, ensuring compliance with store policies and procedures.
  • Customer Engagement and Loyalty: Build and maintain strong relationships with customers, encouraging loyalty and repeat business.
  • Reporting and Performance Analysis: Prepare and analyze sales reports, track performance metrics, and provide feedback to the Store Manager for continuous improvement.
Requirements:
  • Education: High school or equivalent
  • Experience: 1 year of sales experience
  • Language: English
  • Location: Dibba Al-Fujairah