Retail Manager
16 hours ago
Job Description
Roles & Responsibilities
To achieve the sales & margin objectives for the assigned store and be a customer centric team leader to develop, train & motivate the sales team to achieve the objectives of the company.Achieve the **sales & margin** objectives for the assigned store.
- Understanding of basic retail KPI’s: Average basket, footfall, number of invoices & conversion rate.
- Achieve the **inventory** related objectives for the assigned store
- Understanding of basic retail KPI’s: stock reach forward, inventory holding value, ageing stock, function of supply chain / store Inventory, control the re-ordering in function of the business.
- **People Management**:
- Hiring, evaluation feedback with monthly meetings, training & coaching on the job, PIP plan, daily store motivational briefings, schedule planning in function of footfall and needs of the business. Keep records of employees' work schedules and timecards.
- **Customer service**:
- Ensure that the customer needs are met satisfactorily through trained staff, customer service initiatives, customer feedback mechanisms etcA minimum of 4 to 8 years’ experience working as a store manager in a consumer electronics retail environment. Well-developed skills in written.
Microsoft Office and Computer Literate
Able to work under pressure to demanding time pressures and to meet deadlines.
Able to work under own initiative and as part of a team.
Strong verbal and written communication skill.
High level of professionalism and personal presentation always.
Able to understand and adapt to cultural sensitivities.
Problem solving / lateral thinking skills.
Excellent time management and prioritization.
- A minimum of 4 to 8 years’ experience working as a store manager in a consumer electronics retail environment._Well-developed skills in written.
Microsoft Office and Computer Literate
Able to work under pressure to demanding time pressures and to meet deadlines.
Able to work under own initiative and as part of a team.
Strong verbal and written communication skill.
High level of professionalism and personal presentation always.
Able to understand and adapt to cultural sensitivities.
Problem solving / lateral thinking skills.
Excellent time management and prioritization.
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