Sales Executive- Luxury Furniture

2 months ago


Dubai, United Arab Emirates The Mattress Store Full time

** FEMALE ONLY**

Job Title: Sales Associate

Location: Dubai

Being a part of a luxury retail brand, a sales associate is required to have strong communication skills, collaborative mindset and brilliant customer service. He/she must be able to understand the needs of the customers, narrow it down to the available products in the showroom. He/she should be have excellent product knowledge with a desire to improve personal skills
- Building and maintaining relationships with high-end clients: The sales team is responsible for forming strong relationships with high-end clients to create long-term loyalty and repeat business.
- Providing personalized customer service: Must be attentive to the needs and preferences of each customer, providing personalized recommendations and assistance throughout the shopping experience.
- Meeting sales targets: The sales team is responsible for achieving and exceeding sales targets set by the retail brand, through effective customer engagement and sales techniques.
- Staying up-to-date on product knowledge: Have in-depth knowledge of the luxury brand's products, including materials, craftsmanship, and design, in order to effectively sell to customers.
- Upselling and cross-selling: Should be skilled at upselling and cross-selling additional products and accessories to maximize the value of each customer transaction.
- Merchandising and visual presentation: The sales team may also be responsible for assisting with merchandising and visual presentation of the store, ensuring that products are displayed in an attractive and engaging manner.
- Resolving customer issues: Must be equipped to handle any customer complaints or issues in a timely and effective manner, maintaining a positive experience for the customer.
- Collaborating with other departments: May need to collaborate with other departments such as marketing, operations, and inventory management to ensure a seamless shopping experience for customers.
- Providing feedback: Provide feedback to management on customer preferences, product performance, and other insights to help improve sales strategies and overall business performance.
- Upholding brand image and values: The sales team plays a crucial role in upholding the luxury brand's image and values, representing the brand with professionalism, knowledge, and a high level of customer service.

Skill Set
- Excellent communication and interpersonal skills
- Strong product knowledge
- Ability to build relationships and establish rapport with customers
- Effective selling techniques
- Problem-solving and conflict resolution skills
- Time management and organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Adaptability and flexibility to meet changing customer demands

Qualification:

- Previous experience working in luxury retail or with high-end brands
- Associate's or bachelor's degree in sales or marketing

Languages:

- English
- Arabic
- French

Pay: From AED5,000.00 per month

Pay: From AED5,000.00 per month

**Experience**:

- sales: 1 year (preferred)

**Language**:

- Arabic (preferred)


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