Systems Support Executive

2 weeks ago


Dubai, United Arab Emirates Vivandi Full time

**JOB DESCRIPTION**:
We are seeking a highly skilled and motivated System Support Executive to join our online travel agency team. As a System Support Executive, you will be responsible for maintaining and improving our systems to ensure smooth operation and high-quality user experience for our customers.

**Key Responsibilities**:

- Monitor and maintain the online travel agency's systems, including the website, booking platform, payment systems, and other related software.
- Troubleshoot technical issues and provide solutions to ensure smooth operation and high-quality user experience.
- Work with development team to improve and enhance the online travel agency's systems.
- Ensure data security and integrity, including backups and disaster recovery plans.
- Monitor website traffic and usage to identify potential issues and optimize system performance.
- Keep up-to-date with new technologies and industry trends to ensure the online travel agency stays ahead of the competition.

**Requirements**:

- Bachelor's degree in Computer Science or a related field.
- At least 2 years of experience in system support, preferably in the travel industry.
- Strong technical skills, including proficiency in web development, programming languages, and database management.
- Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical users.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Knowledge of online travel industry and related technologies is a plus.

**Salary**: AED4,000.00 - AED5,000.00 per month

Application Question(s):

- Do you have 2 years of experience in Online Travel Agency


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