Technical Support

3 weeks ago


Dubai, United Arab Emirates VAM Systems Full time

**Job Description** We are** currently looking for** **Technical Support - Banking **for our** **UAE **operations with the following

**Technical Support Services Required**:

- Manage & Support Branch Production and Test systems which covering Technical & business Analysis
- and vendor coordination for Configuration / Implementation of Bug Fixes, Unit & Integration Testing,
- Documentation, Co-ordination for User Acceptance Testing (UAT) and Production Implementations for
- Branch systems and interfacing systems such as Signature Verification and Branch Teller /CRM module.

**Skills**
- Provide technical operational support and issues problem resolution for all assigned systems.
- Manage vendor service level and quality of support and development.
- Coordination between project and business teams during execution of projects and tasks.
- Provide business with required technical support, assessments and reports.
- Propose technical recommendations and improvements.
- Manage multiple initiatives and track projects / BAU requests / CR’s to closure.
- Closely monitor incident tickets and problem tickets and close them before breach of SLA.
- Understand latest technology trends and provide improvement suggestion in the assigned systems.
- Provide periodic reports and monthly updates on the ongoing initiatives, problem tickets and CR’s.
- Follow-up with service teams / vendors for support issues and respond quickly to service tickets in a
- timely manner.
- Support and facilitate UAT of projects, CRs by adhering to quality control policies and guidelines.

service levels are required.

**Terms & conditions.**

**Joining time frame**:2 weeks (maximum 1 month)

**Additional Information** Terms and conditions**:
**Joining time frame**:maximum 4 weeks



  • Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    Job DescriptionAs a Technical Support Specialist at ABB, you will play a crucial role in providing timely and cost-effective support to internal and external customers.Key Responsibilities:Ensure compliance with health, safety, and environmental directives by assessing risks and implementing actions to ensure people and equipment safety.Provide professional...


  • Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    At Software & Support Media GmbH, we are dedicated to addressing global challenges with technical support expertise. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Job OverviewThis role...


  • Dubai, United Arab Emirates Software & Support Media GmbH Full time

    Technical Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. This position...


  • Dubai, Dubai, United Arab Emirates Technical Resources Full time

    About the Role:We are seeking a talented Technical Support Professional to join our team. The successful candidate will have 5-8 years' experience in a similar position with a Mechanical bachelor's degree or Diploma. Strong knowledge in diagnosing and repairing Generators, Forklifts, and hydraulic units is essential. Proficiency in CAT and Cummins diagnostic...

  • IT Technical Support

    4 weeks ago


    Dubai, United Arab Emirates K Four Technical Services LLC Full time

    **IT Technician Job Description Template** IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them. **IT Technician Responsibilities**: - Installing...


  • Dubai, Dubai, United Arab Emirates Technical Concept GmbH Full time

    We are looking for a seasoned Sales and Technical Support Specialist to join our team in the Middle East. As a key member of our sales team, you will be responsible for providing technical support and sales expertise to our customers in the Specialty Lubricants market.About This RoleThe ideal candidate will have a strong technical background in tribology and...


  • Dubai, Dubai, United Arab Emirates Jamal Mohammad abdulla technical services llc Full time

    We are looking for a highly skilled Technical Support Specialist to join our team at Jamal Mohammad abdulla technical services llc.The ideal candidate will have a strong understanding of operating systems, web services and API.They will be able to troubleshoot complex software issues and provide excellent customer support.Main Responsibilities:Troubleshoot...


  • Dubai, Dubai, United Arab Emirates Rana Hussain Technical Services Full time

    Company Overview:Rana Hussain Technical Services is a leading provider of technical services in Dubai.We are committed to delivering high-quality workmanship and exceptional customer service to our clients.Job Summary:We are seeking a highly skilled technician to join our team as an all-round maintenance expert.The successful candidate will be responsible...


  • Dubai, Dubai, United Arab Emirates Mr Fixer Technical Services LLC Full time

    Job SummaryWe are seeking a skilled Career Professional to join our team as a Technical Support Specialist. This is a fantastic opportunity for someone who enjoys problem-solving, communication, and providing exceptional customer service. About the RoleThis role involves responding to customer inquiries, resolving issues efficiently, and escalating complex...


  • Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    As a Technical Support Specialist at Software & Support Media GmbH, you will be responsible for providing technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with standard processes, procedures, and safety guidelines.Key ResponsibilitiesSome of your key responsibilities include:Ensuring compliance...

  • ABB Support Engineer

    16 hours ago


    Dubai, Dubai, United Arab Emirates Software & Support Media GmbH Full time

    Qualifications and ExperienceTo be considered for this role, you must have:A Bachelor's degree – Technical Diploma or Engineering Degree in electric or Electronics engineering field.At least 5 years of experience in variable frequency drives service/commissioning or VFD Technical support.Fluency in both spoken & written English and Arabic.What We OfferAs a...

  • IT Technical Support

    4 weeks ago


    Dubai, United Arab Emirates Splash Software LLC Full time

    **Overview**: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We’re looking for someone with strong technical knowledge, excellent communication skills,...

  • Technical Support

    2 weeks ago


    Dubai, United Arab Emirates Combuzz HR Solutions Full time

    Our client a leading multinational corporation based in Dubai, specializing in IT and customer support services. They pride ourselves on our innovative approach to technology and our commitment to excellence in customer service. To further enhance our service quality and operational efficiency, we are looking for a highly motivated and skilled Bilingual...

  • Technical Support

    1 day ago


    Dubai, United Arab Emirates Splash Software Full time

    Overview: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position you will provide expert troubleshooting resolve technical issues and ensure our customers experience seamless support. Were looking for someone with strong technical knowledge excellent communication skills and a...

  • Technical Support

    1 day ago


    Dubai, United Arab Emirates Splash Software Full time

    Overview: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We're looking for someone with strong technical knowledge, excellent communication skills, and a...

  • Technical Support

    1 day ago


    Dubai, United Arab Emirates Splash Software LLC Full time

    Overview: Join our team as a Technical Support and play a vital role in assisting our clients with their technical needs. In this position, you will provide expert troubleshooting, resolve technical issues, and ensure our customers experience seamless support. We're looking for someone with strong technical knowledge, excellent communication skills, and a...

  • IT Technical Support

    3 weeks ago


    Dubai, United Arab Emirates Anamtech Full time

    Job Role: IT Technical Support We are looking for Technical Support Professionals having 5-7 years of experience in IT Infrastructure, Linux, Storage, Cloud Services, Hyper V, and VM ware. Technical Support - Job - Require IT Technical Support Person with minimum of 5-10 years’ experience working with System Integrator or any other IT company. - Person...


  • Dubai, Dubai, United Arab Emirates FirstPoint Technical Services Full time

    About UsFirst Point Technical Services L.L.C is a leading provider of technical services and solutions in the Middle East.We are committed to delivering high-quality services that meet the evolving needs of our clients.Why Join Us?The successful candidate will have the opportunity to work with a dynamic team and contribute to the growth and success of our...


  • Dubai, Dubai, United Arab Emirates KVC TECHNICAL SERVICES CO. L.L.C Full time

    We are looking for a highly skilled Technical Support Professional to join our team at KVC TECHNICAL SERVICES CO. L.L.C. As a Technical Services Engineer cum Driver, you will be responsible for the technical maintenance and installation of mechanical, electrical, and plumbing systems, as well as driving company vehicles.Key Responsibilities:Install and...

  • Technical Support

    1 day ago


    Dubai, United Arab Emirates Splash Software Full time

    Overview: Join our team as a Technical Support and play a vital rolein assisting our clients with their technical needs. In thisposition you will provide expert troubleshooting resolve technicalissues and ensure our customers experience seamless support. Werelooking for someone with strong technical knowledge excellentcommunication skills and a commitment...