Retail & Commercial Manager - Wear That

2 days ago


Dubai, United Arab Emirates Chalhoub Group Full time

**On behalf of Wear That,** we are seeking a dynamic and results-oriented Retail & Commercial Manager to lead our Styling Department at Wear That. This leader will oversee day-to-day operations while driving commercial growth, managing multimillion-dollar revenue targets, and inspiring a large team of stylists to achieve excellence in client service and sales.

**Key Responsibilities**:
Commercial Strategy & Sales Growth
- Develop and implement business strategies to grow revenue and increase customer retention.
- Set and monitor monthly, quarterly, and annual sales targets aligned with company objectives.
- Analyze commercial performance metrics and adjust strategies accordingly.
- Lead cross-functional collaboration with buying, marketing, and operations teams to drive product success.

Team Leadership & Development
- Lead, mentor, and inspire a large team of stylists, managers, and support staff.
- Drive a performance-oriented culture through clear KPIs, regular reviews, and personalized development plans.
- Build a succession pipeline by identifying and developing internal talent.

Operational Excellence
- Oversee daily operations within the styling department, ensuring maximum efficiency and client satisfaction
- Develop and enforce operational processes that scale with business growth.
- Drive continuous improvement initiatives related to customer experience, fulfilment, and service deliver

Client Experience & Brand Representation
- Ensure a premium, personalized client experience aligned with Wear That’s brand values.
- Partner with marketing to develop customer engagement campaigns and product launches.
- Stay ahead of fashion and retail industry trends to innovate service offerings.

Qualifications & Experience
- Proven experience managing multimillion-dollar revenue-generating departments in fashion, retail, or subscription-based models.
- Strong track record of delivering commercial growth through sales and client engagement strategies.
- Experience managing large teams in a fast-paced, data-driven environment.
- Exceptional leadership, communication, and organizational skills.
- Ability to balance strategic thinking with hands-on operational execution.
- Passion for fashion and personalized styling.

**We Invite All Applicants to Apply**

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.



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