HR Manager

6 months ago


Abu Dhabi, United Arab Emirates Serco Plc Full time

Make a difference every day

The Job Opportunity
We are actively seeking a HR Manager who will be responsible for ownership of all HR matters across the company from recruitment to performance reviews, wage reviews, disciplinary action, and learning and development. To perform well in this role, you should have experience as an HR manager, or other senior roles in the HR team, and knowledge around all legal requirements in this role. The purpose of the Human Resources (HR) Manager role is to work with the HR Business Partner and directly with the business and all people managers to deliver exceptional HR services that meet the changing demands of the Serco business.

This is a new opportunity to join our team and provide world class customer service in one of our new, large and open public venue. You will be working part of a large and diverse team where you will constantly interact with customers in a collaborative and fun working environment.

Serco delivers essential public services to customers in the UAE on behalf of governments, semi-governments, and large private corporations.

Key accountabilities

Works with both the HR Business Partner and HR Shared Service management to agree and implement strategies that support business objectives

Liaises with people managers regarding the people issues related to procedures and policies and ensures that people managers work within the defined policy & procedures using the HR Helpdesk and HR Case Management team

Supports the HR Helpdesk and HR Case Management team with information as required:
Provides coaching and mentoring to line managers on employee relations, performance management, pay review, talent management, absence management and people transition management

Responsible for ensuring the quality of induction within their business units and ensuring the contract specific induction for people managers and employees is completed

Assists people managers in the development of manpower plans on an annual basis;
Identifies capability gaps and provides analysis to the HR Business Partner to ensure capability gaps are closed

Ownership of the implementation and monitoring of the Performance Management process within their contracts, including providing training to people managers;
Delivers training appropriate to support the implementation of people management initiatives or to embed policies and procedures;
Relationship Management Skills - e.g. influencing, stakeholder management, dealing and having with difficult conversations;
Excellent negotiation skills with confidence in communication;
Excellent communication skills (written and verbal) to ensure that employee communications drives engagement across all levels;
Ability to coach and develop people managers;
Strong people management and relationship building skills essential;
Ability to work collaboratively, working closely with HR Shared Service teams to ensure joined up delivery;
Customer focus with a drive to deliver exceptional customer service;
Ability to quickly gain and maintain a deep understanding of the business he/she supports;
Specific requirements
Minimum Bachelors Degree or equivalent.
A recognised HR qualification (CIPD or equivalent) is preferred;
Minimum 5 years’ recent experience working in a generalist HR position in a Business HR capacity essential for this role
High-level knowledge of employment legislation in countries within which the role operates and how to translate into day to day HR operations.

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

We take pride in what we do


  • HR Manager

    4 weeks ago


    Abu Dhabi, United Arab Emirates Blue Hat HR Services Full time

    **Job Brief**: Are you an experienced HR Manager with a deep understanding of UAE labor laws and a passion for creating a positive and productive work environment? If so, you are the one we are looking for! We are looking for an HR professional who will oversee all aspects of human resources practices and processes, supporting business needs and ensuring...

  • Group HR Manager

    3 weeks ago


    Abu Dhabi, United Arab Emirates Sanguinne HR Solutions Full time

    Develop and implement HR policies and procedures that are aligned with the company's objectives - Develop and implement employee engagement programs to improve employee retention and productivity - Develop and implement training and development programs to enhance employee skills and knowledge - Provide guidance and support to managers and employees on...

  • HR Manager

    1 month ago


    Abu Dhabi, United Arab Emirates HR Expert Solutions Full time

    Experience : 8+ years work experience in the UAE. Education : Bachelor's Certification : SAP Languages : Arabic and English FMCG experience is MANDATORY for the role. **Job Type**: Permanent **Education**: - Bachelor's (preferred) **Experience**: - HR Manager: 8 years (preferred) **Language**: - Arabic (preferred) License/Certification: - SAP or...

  • Personal Assistant/hr

    2 months ago


    Abu Dhabi, United Arab Emirates Lynx HR Full time

    Immediate Hiring Looking for a PA/HR for a Business Owner - should be able to manage data entry, be very techy, organised, able to multitask. - Experience in HR Work, Management, and Inventory is a MUST - Live in or out - Abu Dhabi - Employment Visa, Health Insurance, Return Flights, weekly off, etc Pay: AED10,000.00 per month Application Question(s): -...

  • HR Officer

    5 months ago


    Abu Dhabi, United Arab Emirates Nathan HR Human Resources Full time

    **Key Responsibilities**: **Recruitment and Onboarding**: - Collaborate with department heads to identify staffing needs. - Manage end-to-end recruitment processes, from posting job openings to onboarding new hires. - Conduct orientation sessions for new employees, ensuring they have a smooth transition into the organization. **Employee Relations**: -...

  • HR Officer

    5 months ago


    Abu Dhabi, United Arab Emirates VREKRUT HR Solutions Full time

    Bachelor’s degree holder; ideally in Psychology or Business Administration or HR Management - With 5 years or more experience as HR generalist - Knowledgeable in UAE labor laws, pension and Emiratization. - Has experience processing payroll in UAE. - Experienced in all tasks related to HR administration/operations. - Possess a high level of English...

  • HR Manager

    5 months ago


    Abu Dhabi, United Arab Emirates Headway Full time

    **Responsibilities**: - Develop and implement HR strategies and initiatives aligned with the overall business objectives - Manage employee relations, including addressing employee grievances, conflicts, and disciplinary issues - Administer employee benefits programs and ensure compliance with legal requirements - Coordinate performance management processes,...

  • HR Manager

    3 days ago


    Abu Dhabi, United Arab Emirates Tazweed Employment Services Full time

    we are looking for an arab native only ,,We are seeking an accomplished HR, Talent Acquisition, and Recruitment leader, bottom-line performance, large-scale business expansions, and employee productivity and profitability. Focused team leader spearheading complex HR operations and recruitment strategies while performing managerial duties such as training...

  • HR Manager

    6 months ago


    Abu Dhabi, United Arab Emirates International Gas Services Est Full time

    As an HR Manager, you will play a crucial role in the overall management and guidance of our human resources department. Your responsibilities will include developing and implementing HR strategies and initiatives aligned with the overall business strategy, bridging management and employee relations. **Key Responsibilities**: - Develop and implement HR...

  • HR Manager

    20 hours ago


    Abu Dhabi, United Arab Emirates Ciconia healthcare investments llc Full time

    **Job Opening: HR Manager (UAE National)** **Private sector** **Location**: Abu Dhabi, UAE **Industry**: Healthcare / Government Projects **Key Responsibilities**: - Lead and manage HR functions for two major government projects. - Develop, implement, and maintain HR policies and procedures. - Manage recruitment, onboarding, performance management, and...

  • HR Manager

    5 months ago


    Abu Dhabi, United Arab Emirates Stream Recruitment Full time

    Develop and implement HR strategies and initiatives aligned with the overall business strategy - Bridge management and employee relations by addressing demands, grievances or other issues - Manage the recruitment and selection process - Support current and future business needs through the development, engagement, motivation and preservation of human...

  • HR Manager

    2 months ago


    Abu Dhabi, United Arab Emirates Oil Exec Employment Sole Proprietorship LLC Full time

    Responsibilities - Develop and implement HR strategies and initiatives aligned with the overall business strategy - Bridge management and employee relations by addressing demands, grievances or other issues - Prepare and manage the HR budget, monitor expenditures and optimize costs. - Manage the recruitment and selection process - Support current and future...

  • HR Manager

    6 months ago


    Abu Dhabi, United Arab Emirates Reach Employment Services LLC Full time

    Position: HR Manager Location: Abu Dhabi Hire: Direct Hire Job for VIP Client **Salary**: As per Market standard Job Details - CIPD certified mandatory - Working as a HR Manager, taking care of Admin, HR and recruitment team. - Will be responsible for all HR practices which include employee engagement, employee management, recruitment, administration and...

  • HR Manager

    6 months ago


    Abu Dhabi, United Arab Emirates NXDT - Sole proprietorship L.L.C Full time

    As an HR Manager at NX, you will play a crucial role in shaping our organization’s success. You’ll be the go-to person for all employee-related matters, ensuring a happy and productive workplace where everyone works toward our established mission and objectives. Here are the key responsibilities and qualifications for this role: **Responsibilities**: -...

  • HR Manager

    6 months ago


    Abu Dhabi, United Arab Emirates Metropolitan Premium Properties Full time

    Job Description: - Act as an advisor to business on all HR related matters - Align HR initiatives with departmental goals and objectives. - Collaborate with the hiring manager and talent acquisition team to identify talent needs, develop job descriptions, conduct interviews, and facilitate the hiring process. - Supporting and advising managers and employees...

  • HR (Emirati)

    6 months ago


    Abu Dhabi, United Arab Emirates VREKRUT HR Solutions Full time

    Bachelor’s degree holder; ideally in Psychology or Business Administration or HR Management - Salary bracket - between AED 8,000/- to AED 10,000/- for freshers. - Work location is Abu Dhabi. - Can join immediately. - Must hold family book. **Salary**: AED8,000.00 - AED10,000.00 per month Application Question(s): - Do you have a family book?

  • HR Manager

    5 months ago


    Abu Dhabi, United Arab Emirates Quest Search and Selection Full time

    Ref: JO-2309-111001 | £2876.00 - £3697.71 per month | Location:إمارة أبو ظبي, United Arab Emirates | Added:13/11/23 Are you an HR expert looking to make a difference? Our coffee client based in Abu Dhabi is searching for a dynamic HR Manager. Your role will involve: - Leading recruitment and onboarding. - Implementing employee development...

  • HR Manager

    4 weeks ago


    Abu Dhabi, United Arab Emirates GCB Recruitment Full time

    The Role Are you an experienced UAE Human Resources professional looking to join a successful but growing firm? We are seeking an HR Manager to join our client, an expanding Interior Design consultancy firm based in Abu Dhabi, to provide support to the team and play a pivotal part in the firm's growth. This position will see the successful individual manage...

  • HR Manager

    8 months ago


    Abu Dhabi, United Arab Emirates Smart world legal translation Full time

    **Key Responsibilities** **HR Strategy and Planning**:Develop, implement, and communicate HR strategies aligned with the organization's goals. Collaborate with senior management to ensure HR supports and enhances the overall business strategy. Develop and maintain effective onboarding processes for new employees. **Employee Relations**:Manage employee...

  • HR Manager

    6 months ago


    Abu Dhabi, United Arab Emirates ABCs Recruitment Full time

    **PURPOSE OF POSITION** will be responsible for providing an effective and efficient human resource generalist function that is aligned with the Group’s strategic goals. The incumbent will be expected to successfully implement HR strategy and deliver, in conjunction with junior HR staff located in the group offices, an effective HR service within the...