Female Customer Service Executive

3 weeks ago


Dubai Silicon Oasis, United Arab Emirates Aims Global Business Corporation Full time

We are looking to hire a Female Customer Service Executive.

Roles and Responsibilities:

- Handle customer inquiries and provide appropriate solutions or responses.
- Ensure prompt and efficient resolution of customer issues or complaints.
- Maintain a high level of professionalism and customer service standards in all interactions.
- Process orders, returns, and exchanges accurately and efficiently.
- Collaborate with other departments to resolve customer queries or escalate issues as needed.
- Maintain accurate records of customer interactions and transactions.
- Stay updated with product knowledge and company policies to provide accurate information to customers.

Qualifications:

- Minimum of 1 year of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in MS Office and customer service software.
- Ability to work well in a team environment and under pressure.
- Bachelor's degree in Business Administration, Communication, or a related field preferred.

Proficiency in English/ Arabic is preferred.

**Salary**: AED3,000.00 - AED4,500.00 per month

Application Question(s):

- Do you have background in Automobile?



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