Call Center Manager

Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...

Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics. **Marketing Specialist responsibilities include**: - Conducting market research to find answers about consumer requirements, habits, and...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...

Clinic Call Center Manager 3 years experience in managing Call center Prefer medical centers / clinic call center experience Establish Clinic Call center Policies and Procedure. Lead the Call Center team. Achieve Call Center sales targets Promote Clinic services through Telesales and Clients relationship Provide excellent service experience to all...

**Requirements**: - High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Responsibilities**: -...

**Job Description: Call Center/Receptionist - La Familia Medical Center** **Position**: Call Center/Receptionist **Location**: Dubai **Experience**: Medical background with Dubai healthcare experience **Responsibilities**: - Manage patient inquiries via phone, providing accurate information. - Schedule appointments and maintain organized patient...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

1. Customer Engagement: - Handle high inbound and outbound customer calls efficiently and courteously. 2. Service Knowledge: - Provide accurate and comprehensive information to customers, instilling confidence in their purchase decisions. 3. Problem Solving and Resolution: - Analyze and resolve customer issues efficiently and effectively. 4. Documentation...

We are medical center located in Shaikh zayed road opposite of dubai museum. Looking for Arabic female call center agent to work with us with salary and commission. Duty timing : 11 am to 8 pm. Pay: AED2,000.00 - AED3,000.00 per month Application Question(s): - do you have previous experience in medical call center ? - Do you have your own visa...

Aesthetic clinic looking for call center representative with experience on: - managing bookings in our system - calling and closing customer - propper manne on communicating with customers. - health and aesthetic knowledge - motivated and super active - others this position is only for a lady.

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

**Job Title: Call Center Manager** **Job Overview**: The Call Center Manager oversees the day-to-day operations of the call center, managing a team of customer service representatives to ensure efficient and effective customer service delivery. The role involves leadership, strategic planning, and optimizing operational processes to achieve high-quality...

Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies...

Responsibilities - Assist in the formulation of targets for individuals and teams - Answer questions from staff and provide guidance and feedback - Anticipate escalation and take over calls when needed - Devise ways to optimize procedures and keep staff motivated - Measure performance with key metrics such as call abandonment, calls waiting etc. - Ensure...

We are looking for a Call Center Manager and she has experience in Salon, beauty industry or wellness With UAE experience and her language is Arabic.She must be presentable and neat and handling some staff. **Responsibilities & Requirements**: - Develop objectives for the call center’s day-to-day activities - Conduct effective resource planning to...

We are currently seeking a seasoned Call Center Manager for an Aesthetics Company to lead our Customer Engagmenet Team and ensure the highest level of customer experience among our customers. Job Responsibilities: Manage Operations: Oversee the daily operations of the Customer Engagement Team, ensuring efficiency and the effective resolution of customer...

Urgently required: Call Center Agent / Supervisor with extraordinary communication skills for lead conversion with two years of call center experience preferred. Proficiency in English is a must, Arabic will be an added advantage. **Salary**: AED2,500.00 - AED4,500.00 per month Application Question(s): - Visa type: **Experience**: - Customer service /...