Call Center Manager

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...

We are looking for a skilled **Call center manager **to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. **Responsibilities** - Develop objectives for the call center’s day-to-day activities -...

**Job Description: Call Center/Receptionist - La Familia Medical Center** **Position**: Call Center/Receptionist **Location**: Dubai **Experience**: Medical background with Dubai healthcare experience **Responsibilities**: - Manage patient inquiries via phone, providing accurate information. - Schedule appointments and maintain organized patient...

Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call interruptions, calls...

High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Job Types**: Full-time, Permanent **Salary**:...

**Job Summary**: The Call Center Manager is responsible for leading and managing the operations of the call center to ensure the delivery of exceptional customer service. They are responsible for managing a team of customer service representatives, monitoring performance metrics, implementing strategies to improve efficiency and productivity, and ensuring...

We are medical center located in Shaikh zayed road opposite of dubai museum. Looking for Arabic female call center agent to work with us with salary and commission. Duty timing : 11 am to 8 pm. Pay: AED2,000.00 - AED3,000.00 per month Application Question(s): - do you have previous experience in medical call center ? - Do you have your own visa...

Job Responsibilities:Oversee daily operations of the call center, ensuring efficiency and compliance with company policies.Lead and manage a team of call center agents, providing training, coaching, and performance feedback.Develop and implement strategies to improve productivity, performance, and customer satisfaction rates.Monitor and evaluate agent...

Job Responsibilities:Oversee daily operations of the call center, ensuring efficiency and compliance with company policies.Lead and manage a team of call center agents, providing training, coaching, and performance feedback.Develop and implement strategies to improve productivity, performance, and customer satisfaction rates.Monitor and evaluate agent...

**Call Center Job Description**: - Manages and oversees a team of call center agents. - Motivates and supports agents through feedback and communication. - Measures KPI’s like inbound calls, call waiting, and call abandonment. - Assists with taking agents’ calls if they can’t handle the workload. - Improves quality of results by recommending...

We are looking for call center agents for Medical Center Pay: AED3,000.00 - AED3,500.00 per month Application Deadline: 31/12/2024

We are looking for a call center supervisor for a reputed dermatology group in Dubai. **Salary: 10,000-12,000 AED plus premium benefits** - **Must be fluent in Arabic as high volume of calls are from Arabic speaking patients**_ Must have experience in handling hospital/clinic call center **Responsibilities**: - Manages and oversees a team of call center...

Outbound Call Center Agent Philipion Only As an outbound call center agent for a medical center clinic, your primary role is to make outbound calls to patients or potential patients in order to provide information, schedule appointments, and support healthcare services. Key responsibilities: Conduct outbound calls to patients or potential patients in a...

We are looking for a competent **Call center supervisor** to organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. The goal is to achieve drive excellent performance from your team that will bring sustainable business growth. **Responsibilities** - Working...

Job description - Plan and implement call center strategy - Determine targets for call center - Hire and onboard new call center employees - Answer staff questions, provide guidance and feedback to team members - Train new employees - Onboard new employees - Ensure a friendly and motivating work environment - Measure performance with KPIs such as call...

Oversee daily operations of thecall center, ensuring efficiency and compliance with companypolicies.Lead and manage a team of call centeragents, providing training, coaching, and performancefeedback.Develop and implement strategies toimprove productivity, performance, and customer satisfactionrates.Monitor and evaluate agent performance,providing feedback...

Oversee daily operations of thecall center, ensuring efficiency and compliance with companypolicies.Lead and manage a team of call centeragents, providing training, coaching, and performancefeedback.Develop and implement strategies toimprove productivity, performance, and customer satisfactionrates.Monitor and evaluate agent performance,providing feedback...

**Business Goal**: 1.Meeting customer service targets 2.Increasing efficiency and productivity 3.Reducing costs 4.Improving employee morale and retention 5.Enhancing quality assurance 6.Managing risks and compliance **KPI**: 1.Average Call/lead Handling Time 2.First Call/lead Resolution (FCR) Rate 3.Abandoned Call/lead Rate 4.Service...

unique smile medical center is looking for receptionist/call center representative arabic speaker Nationality: Syrian, Palestine or Jordanian Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (preferred)

An innovative aesthetic clinic located in Dubai, specializing in providing personalized aesthetic solutions that enhance and rejuvenate natural beauty. Our expert team of professionals utilizes the latest technology and techniques to deliver exceptional results across a comprehensive range of aesthetic services. At Be You, we empower individuals to embrace...