Arab Customer Service Executive

5 months ago


Dubai, United Arab Emirates BWHR Solutions Full time

Our Client - A Property Development Company is looking to hire an Arabic lady for the position of Customer Service Handover Executive.
- Presentable Personality
- Excellent Communication Skills
- Experience in Real Estate
- Customer service Experience in handover of the project

Job Role:

- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Addressing customers queries in person and determining their needs.
- Up to date knowledge of the company’s property portfolio, policy and procedures; so that you can answer questions.
- Preparing Booking Form, Agency agreement.
- Communicating the clients for documentation, contracts, assisting them in signing contracts and clarifying client queries
- Scheduling the property visit for the clients.
- Arranging and accompanying clients to view/inspect the property.
- Generating inspection report and communicating to concerned department and follow up **Scheduling and arranging for the Move in of the clients.**:

- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintain and develop relationships with clients by providing support, information and guidance.

Salary - AED 7000 - 8000 + Self-Medical Insurance + Annual Air ticket +30 calendar days of annual leave

**Salary**: AED7,000.00 - AED8,000.00 per month

Application Question(s):

- Have you worked as a Property Handover Executive?
- What is your Nationality?
- Are you fine with the Salary package of AED 7000 - 8000?

**Experience**:

- Real Estate: 2 years (required)



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