Entertainment Technical Team Leader
5 months ago
**Job Scope**:
'¢ Manages a team of Frontline Colleagues to include their on-the-job training, daily attendance, grooming, coaching, appraisals and personal development plans.
'¢ Ensure that policies, procedures and performance standards that are in place in the department are being adhered to.
'¢ Forecast and maintain required spares and consumables in Maximo system.
'¢ Creates, evaluate, and maintain departmental policies applicable to current work settings.
'¢ Trains subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge.
'¢ Update Maximo system for all AVL transactions & approvals when it comes to Work Order, Purchase and Material Requisition, Service Request, etc.
'¢ Checks and evaluate proper manpower allocation in line with duty roster.
'¢ Coordinate, facilitate project initiated by contractors.
'¢ Identify point of improvement beneficial for AVL section.
'¢ Directs, supervises, and mentors Senior Technician and Technician activities in line with departmental objectives and workloads for the day.
'¢ Execute directions given by Manager and Director to attain goals and targets.
'¢ Task train Colleagues in the safe operation of equipment and to follow departmental policies and procedures.
'¢ Conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth, coach and discipline colleagues to motivate and improve performance.
'¢ Assign and delegate tasks as required and follow-up.
'¢ Ensure that all safety rules and procedures are being adhered to at all times.
'¢ Ensure a clean and safe operating environment and raise any defects to their Manager's attention.
'¢ Conduct communication briefings as required.
'¢ Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately.
'¢ Deal with any internal or external customer requests and issues that are beyond the scope of their frontline Colleagues.
- Related technical qualification.
- 3+ years in a similar theme park environment
- 2+ years' experience in supervising teams.
- Hands on installation experience
- Proven ability in troubleshooting.
- Problem solving skills.
- Able to adhere to strict timelines.
- Clear understanding of both written and spoken English.
- Computer skills.
- Ability to understand one-line drawings and schematics.
- Able to spend long hours standing if required.
- Possess a firm knowledge of installation tools ad have the ability to use them.
- Ability to lift at least 25 kg.
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