Entertainment Team Leader
5 months ago
'¢ Assists in the delivery of the Entertainment program throughout the year on a day-to-day basis
'¢ Leads the team to include on the job training, daily attendance, grooming, coaching, appraisals and personal development plans '¢ Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures
'¢ Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance
'¢ Coordinates execution of Entertainment offerings
'¢ Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues' well-being
'¢ Calls shows, prepare and distribute show reports where required
'¢ Gives performance notes as appropriate
'¢ Assists in the audition process of potential new hires
'¢ Supports rehearsal processes for new and existing shows
'¢ Coordinates special requests and both in-park and outdoor events as directed
'¢ Oversees paperwork, checklists and documentation relating to offerings
'¢ Works with technical team to assure repairs are noted, logged, and completed in a timely manner
'¢ Communicates relevant information through daily team briefings, department noticeboards and other channels as required
'¢ Attends daily park duty manager briefings as per schedule and distribute notes
'¢ Assigns tasks as required and checks on outcome
'¢ Ensures that all safety rules and procedures are being adhered to at all times
'¢ Ensures that policies, procedures and performance standards that are in place in the department are being adhered to
'¢ Ensures a clean and safe operating environment and raise any defects to their managers attention
'¢ Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately
'¢ Deal with any internal or external customer requests and issues that are beyond the scope of their front line colleagues
'¢ Additional duties as assigned by management
**Essential**:
'¢ Higher secondary or equivalent
'¢ Experience in a leadership position or 1 year of experience in the Entertainment industry.
'¢ Computer skills: word, excel and power point
'¢ Leadership skills
'¢ Customer service
'¢ Proficiency in English
**Desirable**:
'¢ Degree in Fine Arts
'¢ 2 years of experience working in entertainment in a theme park
'¢ Background in sound and lighting, rigging and/or show calling
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