Entertainment Team Leader

2 weeks ago


Abu Dhabi, United Arab Emirates Farah Experiences Full time

'¢ Assists in the delivery of the Entertainment program throughout the year on a day-to-day basis

'¢ Leads the team to include on the job training, daily attendance, grooming, coaching, appraisals and personal development plans '¢ Task-trains colleagues in the safe operation of equipment and to follow departmental policies and procedures

'¢ Coaches and disciplines colleagues in a fair and consistent manner to motivate and improve performance

'¢ Coordinates execution of Entertainment offerings

'¢ Schedules break and, if required, rotates colleagues fairly in order to ensure position coverage, increased productivity as well as maintaining colleagues' well-being

'¢ Calls shows, prepare and distribute show reports where required

'¢ Gives performance notes as appropriate

'¢ Assists in the audition process of potential new hires

'¢ Supports rehearsal processes for new and existing shows

'¢ Coordinates special requests and both in-park and outdoor events as directed

'¢ Oversees paperwork, checklists and documentation relating to offerings

'¢ Works with technical team to assure repairs are noted, logged, and completed in a timely manner

'¢ Communicates relevant information through daily team briefings, department noticeboards and other channels as required

'¢ Attends daily park duty manager briefings as per schedule and distribute notes

'¢ Assigns tasks as required and checks on outcome

'¢ Ensures that all safety rules and procedures are being adhered to at all times

'¢ Ensures that policies, procedures and performance standards that are in place in the department are being adhered to

'¢ Ensures a clean and safe operating environment and raise any defects to their managers attention

'¢ Ensures all departmental checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately

'¢ Deal with any internal or external customer requests and issues that are beyond the scope of their front line colleagues

'¢ Additional duties as assigned by management

**Essential**:
'¢ Higher secondary or equivalent

'¢ Experience in a leadership position or 1 year of experience in the Entertainment industry.

'¢ Computer skills: word, excel and power point

'¢ Leadership skills

'¢ Customer service

'¢ Proficiency in English

**Desirable**:
'¢ Degree in Fine Arts

'¢ 2 years of experience working in entertainment in a theme park

'¢ Background in sound and lighting, rigging and/or show calling



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