Entertainment Technical Team Leader

2 weeks ago

Abu Dhabi, United Arab Emirates Farah Experiences Full time

**Job Scope**:
'¢ Manages a team of Frontline Colleagues to include their on-the-job training, daily attendance, grooming, coaching, appraisals and personal development plans.

'¢ Ensure that policies, procedures and performance standards that are in place in the department are being adhered to.

'¢ Forecast and maintain required spares and consumables in Maximo system.

'¢ Creates, evaluate, and maintain departmental policies applicable to current work settings.

'¢ Trains subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge.

'¢ Update Maximo system for all AVL transactions & approvals when it comes to Work Order, Purchase and Material Requisition, Service Request, etc.

'¢ Checks and evaluate proper manpower allocation in line with duty roster.

'¢ Coordinate, facilitate project initiated by contractors.

'¢ Identify point of improvement beneficial for AVL section.

'¢ Directs, supervises, and mentors Senior Technician and Technician activities in line with departmental objectives and workloads for the day.

'¢ Execute directions given by Manager and Director to attain goals and targets.

'¢ Task train Colleagues in the safe operation of equipment and to follow departmental policies and procedures.

'¢ Conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth, coach and discipline colleagues to motivate and improve performance.

'¢ Assign and delegate tasks as required and follow-up.

'¢ Ensure that all safety rules and procedures are being adhered to at all times.

'¢ Ensure a clean and safe operating environment and raise any defects to their manager's attention.

'¢ Conduct communication briefings as required.

'¢ Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated, and forms/records are being filed appropriately.

'¢ Deal with any internal or external customer requests and issues that are beyond the scope of their frontline Colleagues.

'¢ Related technical qualification.

'¢ 3+ years in a similar theme park environment.

'¢ Hands on installation experience.

'¢ Proven ability in troubleshooting.

'¢ Problem solving skills.

'¢ Able to adhere to strict timelines.

'¢ Clear understanding of both written and spoken English.

'¢ Computer skills.

'¢ Ability to understand one line drawings and schematics.

'¢ Able to spend long hours standing if required.

'¢ Possess a firm knowledge of installation tools ad have the ability to use them.

'¢ Ability to lift at least 25 kg.

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