Product Researcher

3 months ago


Dubai, United Arab Emirates Snapchat Full time

Snap Inc

is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are
- Snapchat

, a visual messaging app that enhances your relationships with friends, family, and the world;
- Lens Studio

, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses,
- Spectacles

- Snapchat

is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment

We are looking for a SMC (Small and Mid Customer) Product Researcher to join Snap Inc. This role will take responsibility for optimizing the advertiser experience for our digital advertising platform and go to market solutions. This role will take responsibility for collecting and socializing insights related to customer journeys on and within product, marketing, and sales touchpoints.

What you’ll do:
- Conduct surveys, and interviews, to understand customer experience, customer needs, pain points, behaviors, and preferences.- Analyze data from website analytics, and other sources to identify areas for improvement in the customer experience and content.- Use qualitative and quantitative methods to evaluate existing and new features on a self-serve website, and ensure the features are advertiser-friendly, intuitive, and meet the needs of the target audience.- Develop understanding of advertiser customer journeys, and their needs during different website sessions/ visits.- Create customer personas, advertiser flows, wireframes, and other design artifacts to communicate product, marketing and sales solutions.- Continuously monitor and evaluate the effectiveness of changes to customer touchpoints including our Ad platform and public facing websites, and make recommendations for further improvements.

Knowledge, Skills & Abilities:
- Experience with qualitative methodologies - individual and group interviews, diary studies, direct observation, think-aloud usability experience testing, etc.- Familiarity with website analytics tools, such as Google Analytics / Adobe Analytics.- Extensive experience presenting and brainstorming research findings with both technical and non-technical/business audiences.- Expertise connecting the dots between disparate sources and think strategically about how recommendations will impact the bottom line of the business in the short-term and long-term.

Minimum Qualifications:
- 4+ years of experience conducting B2B research for SaaS businesses or self-serve websites.- Bachelor in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or any related field or equivalent years of experience

Preferred Qualifications:
- 8+ years of experience conducting B2B research for SaaS businesses or self-serve websites.- Masters in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or any related field or equivalent years of experience- Experience with quantitative research (metrics, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)- Experience in evaluating, negotiating, and working with external research vendors- You are able to demonstrate critical thinking beyond business requests- You enjoy collaborative work in a dynamic, data-driven and creative environment

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

Our Benefits

: Snap Inc. is its own community, so we’ve got your back We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success



  • Dubai, United Arab Emirates Chow Hui Limited Full time

    As a **Product Research Analyst **within our general trading company, you will play a vital role in identifying, analyzing, and recommending products for our portfolio. Your responsibilities will include conducting market research, analyzing consumer trends, assessing competitor offerings, and providing actionable insights to inform strategic...

  • Product Researcher Ii

    4 months ago


    Dubai, United Arab Emirates Talabat Full time

    As part of the Delivery Hero network, talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands...


  • Dubai, United Arab Emirates TalentFusion Solutions Full time

    Job DescriptionWe are looking for an experienced Freelance Product Research Analyst who will conduct thorough research and analysis to uncover insights into consumer preferences, market trends, and competitive landscapes. This role offers the flexibility to work remotely, allowing you to manage your schedule while delivering actionable insights that inform...

  • Product Researcher Ii

    3 months ago


    Dubai, United Arab Emirates Talent Pal Full time

    Who we are: As part of the Delivery Hero network, talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users,...


  • Dubai, Dubai, United Arab Emirates Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Product Research Lead to join our team at Snap Inc. The successful candidate will be responsible for conducting research to understand customer experience, customer needs, pain points, behaviors, and preferences.Key ResponsibilitiesConduct surveys and interviews to gather data on customer experience and...


  • Dubai, United Arab Emirates BIO-IDZ TECHNOLOGIES LIMITED Full time

    **About Us** ModaPay, by BIO-IDZ Technologies, seamlessly merges fashion and tech, offering a stunning range of fashion accessories with contactless payment capabilities. Experience a new era in retail where physical and digital shopping blends harmoniously, ensuring an engaging shopping journey. Live demos, AR-equipped representatives, and Non-Fungible...


  • Dubai, United Arab Emirates Snap Inc. Full time

    What you’ll do: Conduct surveys, and interviews, to understand customer experience, customer needs, pain points, behaviors, and preferences.Analyze data from website analytics, and other sources to identify areas for improvement in the customer experience and content.Use qualitative and quantitative methods to evaluate existing and new features on a...


  • Dubai, United Arab Emirates Snap Inc. Full time

    What you’lldo: Conduct surveys, andinterviews, to understand customer experience, customer needs, painpoints, behaviors, and preferences.Analyzedata from website analytics, and other sources to identify areasfor improvement in the customer experience andcontent.Use qualitative and quantitativemethods to evaluate existing and new features on a...

  • Researcher

    4 months ago


    Dubai, United Arab Emirates 28 Lightbulbs Technologies FZCO Full time

    Are you a a data person, enthusiastic in researching, collecting data and executing them? Then this opportunity is for you. **Love that Design** is looking for a full time **Researcher **to join our Research Team in Dubai with 3 months of paid trial period. The role is onsite and we are looking for highly motivated and detail-oriented talent to join our...

  • Research Scientist

    4 weeks ago


    Dubai, Dubai, United Arab Emirates SimplyApply Full time

    Job SummarySimplyApply is seeking a highly skilled Research Scientist to join our team. As a key member of our research team, you will be responsible for conducting cutting-edge research in the field of artificial intelligence, with a focus on natural language processing.Key ResponsibilitiesConduct research in natural language processing, with a focus on...

  • Product Research Lead

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Snap Inc. Full time

    About the Role:We are seeking a highly skilled Product Research Lead to join our team at Snap Inc. As a key member of our research team, you will be responsible for conducting in-depth research to understand customer experience, customer needs, pain points, behaviors, and preferences.Key Responsibilities:Conduct surveys and interviews to gather insights on...

  • UX Researcher

    4 months ago


    Dubai, United Arab Emirates Computer Network Systems Full time

    **Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...

  • Marketing Researcher

    4 months ago


    Dubai, United Arab Emirates VISTA CORPORATE BUSINESS SETUP Full time

    **Job Title: Marketing Researcher** **Job Summary**: **Responsibilities**: - **Research Design and Planning**: - Collaborate with cross-functional teams to understand research objectives and develop research plans. - Design and implement qualitative and quantitative research methodologies to address business needs. - **Data Collection**: - Conduct...

  • Sales Representative

    4 months ago


    Dubai, United Arab Emirates Sirra Foods Product LLC Full time

    Roles: - Represent the company’s products and services, using consumer research as well as deep and comprehensive knowledge of how our solutions meet the needs of customers - Achieve weekly, monthly, and annual sales quotas by successfully implementing sales and marketing strategies and tactics. - Generate leads and build relationships by organizing daily...

  • Product Sales Manager

    4 months ago


    Dubai, United Arab Emirates Clarivate Full time

    The role of the Product Sales Manager is to drive new business sales growth and meet sales goals for Research Analytics products, custom data and consultancy into the assigned territory of Middle East and North Africa. This role will be in particular focused on targeting clients from the Academia & Government space. About You - experience, education,...

  • Market Researcher

    3 months ago


    Dubai, United Arab Emirates Top Management Solutions FZ-LLC Full time

    Title: Market Researcher Qualification: Degree in Logistics / Supply chain management or relevant Location: Baghdad, Iran Experience: 8 to 12 years **(FMCG Frozen product)** **Required Skills**: - Ability to analyze data, interpret trends, and draw meaningful conclusions from research findings. - Ability to critically evaluate information, identify...

  • Research Scientist

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Arthur Lawrence Full time

    Job Opportunity: Research EngineerWe are seeking a highly skilled Research Engineer to join our team at Arthur Lawrence, a management and technology consulting firm. As a Research Engineer, you will be responsible for leading industrial research in manufacturing processes and parts production.Key Responsibilities:Develop and implement geometric modeling, 3D...

  • Research Scientist

    4 days ago


    Dubai, Dubai, United Arab Emirates MatchaTalent Full time

    Job DescriptionAt MatchaTalent, we are seeking a highly skilled Research Scientist to join our team. As a key member of our research and development team, you will be responsible for initiating, proposing, and executing innovative research and development projects aligned with industry megatrends.Key Responsibilities:Lead Product Development: Develop new...


  • Dubai, United Arab Emirates Ciklum Full time

    Description **Ciklum** is looking for an **Expert User Researcher** with a proven track record of conducting influential research to join our Product Design team full-time in the United Arab Emirates. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business...

  • Market Researcher

    4 months ago


    Dubai, United Arab Emirates Branding Company Full time

    We're looking for a Market Researcher to help drive our growth by providing actionable insights into market trends and customer preferences. **Responsibilities**: - Conduct market research to identify trends and opportunities. - Analyze customer data to inform product and marketing strategies. - Monitor competitors and industry developments. - Collaborate...