UX Researcher

2 weeks ago

Dubai, United Arab Emirates Careem Full time

Dubai, United Arab Emirates

**Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.**

Our UX Research team is a central team supporting the superapp, rides, food, groceries, pay, loyalty and multiple other verticals within Careem. We operate on a customer-first mindset. This requires us to deeply understand the behaviors of the people that use our app. Since we are currently located in the Middle East region and cater to a vastly diverse audience from across the globe, it gives us a chance to understand the rich cultures, habits and attitudes of this population.

The UXR team is currently looking for a User Experience Researcher to join us. You should be intuitive, empathetic and curious. Your responsibilities will include conducting end-to-end user research in all aspects of our customer experience and working closely with strategic partners in technology and product teams independently. This is a great opportunity to bring to life our key initiatives across mobility, food delivery and payments as well as to learn from some of the best UX experts in the industry.

**What you'll do**

As a UX Researcher at Careem, you’ll play a pivotal role in driving a user-first approach across our products and experiences. You’ll bring innovative research practices to the table, shaping and influencing product experiences throughout the entire product lifecycle.
- Partner closely with product and business teams to uncover key opportunities for research that drive impact
- Be a champion for the people who use our products, advocating for their needs and shaping experiences that truly matter
- Lead the design and execution of research projects end-to-end, leveraging a diverse range of methodologies to uncover actionable insights
- Craft studies that explore both the "why" behind user behaviors and the "what" of their attitudes
- Navigate ambiguity and thrive in a fast-paced environment by prioritising research plans, aligning stakeholders and delivering insights with speed and precision
- Share findings in clear, engaging and innovative ways that inspire action and drive decision-making
- Collaborate seamlessly with teams across design, product, content strategy engineering and marketing to create cohesive and meaningful experiences
- Deliver insights that spark creativity and validate design decisions, driving user-centric innovation at every step
- Work independently, with the autonomy to shape your research approach while staying connected to Careem’s overarching purpose and values

**What you'll need**
- Bachelor’s degree with 2+ years of relevant experience within user experience, applied research setting and/or product research and development
- Demonstrated understanding of a range of research processes and methods: qualitative and quantitative, attitudinal and behavioral
- Solid understanding of the product development lifecycle and how research can help at each stage
- Exceptional written, verbal, and visual communication and storytelling skills; ability to distill complex ideas into concise and accurate narratives
- Interest in and experience executing hands-on, primary research
- Experience translating research findings into strategic narratives

**Preferred Qualifications**
- Experience with consumer products, consumer insights or product development
- Degrees in a human behaviour related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science or Economics
- Fluent in English/Arabic or English/Hindi/Urdu

**What we’ll provide you**

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. _(If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)_
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

  • UX Researcher

    6 months ago

    Dubai, United Arab Emirates Computer Network Systems Full time

    **Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...

  • Ui/ux Researcher

    6 months ago

    Dubai, United Arab Emirates XA Group Full time

    **Key Roles and Responsibilities**: - Analyse user data from various sources (e.g. analytics, user feedback, usability testing) to identify trends and areas for improvement. - Create user personas, journey maps, and wireframes to guide design and development processes. - Collaborate with product managers, designers, and developers to ensure user-centric...

  • Principal UX Researcher

    3 months ago

    Dubai, United Arab Emirates Deriv Full time

    Job Information Job Opening ID - ZR_1683_JOB Industry - Product & Content City - Dubai Country - United Arab Emirates As a Principal UX Researcher at Deriv’s Dubai office, you’ll be at the forefront of understanding our users across the globe in one of the world’s most exciting cities. Our contemporary workspace, located in Dubai’s thriving...

  • Customer Experience Strategist

    6 months ago

    Dubai, United Arab Emirates Brainlake Advertising LLC Full time

    **About The Job**: We are seeking a Customer Experience Strategist & UX Researcher who excels in utilizing behavioral science, user experience research, and strategic thinking to enhance healthcare services. This role involves mapping out customer journeys, developing personas, and integrating both digital and traditional healthcare channels to provide a...

  • UX/UI Designer

    2 months ago

    Dubai, United Arab Emirates Dscale Full time

    **Urgent UX/UI Designer** Lead the design efforts for user experience (UX) and user interface (UI) projects, collaborating with cross-functional teams to create intuitive and visually appealing digital products. Utilize expertise in UX/UI design principles, research, and prototyping to deliver innovative solutions that meet user needs and business...

  • UX Designer Contract New

    6 months ago

    Dubai, United Arab Emirates Marc Ellis Consulting Full time

    Position: UX Designer Location: Dubai, UAE Contract - 12 months extendable Marc Ellis are working on behalf of a leading banking client and are searching for a UX Designer. To be considered for this role you must have the below experience. **Experience**: - Proficient in UX Research, User testing and qualitative research

  • Website UX Designer

    6 months ago

    Dubai, United Arab Emirates Billionwebs Web Design Agency Full time

    We are seeking a talented Website UX Designer to join our team. As a Website UX Designer, you will play a pivotal role in creating innovative and user-centric designs. **Key Responsibilities**: - Conduct in-depth research on client inputs to understand their requirements for website creation. - Analyze and research reference and competitor websites to...

  • Ui/ux Designer

    6 months ago

    Dubai, United Arab Emirates Nano Health Suite Full time

    UI/UX Designer **Responsibilities**: - **User Research**: Conduct user research activities, including user interviews, surveys, and data analysis, to gain insights into user behaviors, needs, and pain points. - **Information Architecture**:Create effective information architecture and navigation structures to ensure intuitive user experiences and seamless...

  • UX/UI Designer

    3 months ago

    Dubai, United Arab Emirates Royal Class Full time

    As a UI/UX Designer, you will play a pivotal role in crafting intuitive and visually appealing digital experiences. You will be responsible for conducting user research, creating wireframes and prototypes, and designing user interfaces that enhance the usability and aesthetics of our digital products. Working closely with our development team, you will...

  • Ui/ux Designer

    6 months ago

    Dubai, United Arab Emirates Nano Health Suite Full time

    UI/UX Designer **Responsibilities**: - **User Research**: Conduct user research activities, including user interviews, surveys, and data analysis, to gain insights into user behaviors, needs, and pain points. - **Information Architecture**:Create effective information architecture and navigation structures to ensure intuitive user experiences and seamless...

  • Ui/ux Designer

    6 months ago

    Dubai, United Arab Emirates The Pet Shop LLC- Dubai UAE Full time

    UI/UX Designer Job description We’re looking for a UI/UX expert to join our team and be in charge of designing great customer experiences across our digital channels. As a UI / UX Designer, you’ll be responsible for leading the design of new features, site experiences and A/B tests. You’ll work with product managers, developers and business partners...

  • Ui/ux Designer

    6 months ago

    Dubai, United Arab Emirates GNG Innovations Information Technology LLC. Full time

    **UI UX Designer Responsibilities**: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and...

  • Ui/ux Developer

    2 months ago

    Dubai, United Arab Emirates BMP Sports Full time

    **About Us**: We are seeking a creative and experienced Senior UI/UX Developer to join our team and help drive the visual identity of our brand(s) across multiple channels. If you’re passionate about design, storytelling, and making an impact through compelling visuals, this role is for you! **Key Responsibilities**: - **Design Leadership**: - Lead and...

  • UX Designer

    6 months ago

    Dubai, United Arab Emirates Discovery to Live Full time

    **UX Designer** **Start date - ASAP** **An exclusive role for Discovery to Live.** Working with a growing digital consultancy, you will be working on multiple projects to deliver prototypes (web/app), branding guidelines, and other assets (e.g. social media, buttons, icons - SVG). **Experience required**: - Experience in Graphic Design. - Experience...

  • Ui/ux Designer

    8 months ago

    Dubai, United Arab Emirates The PetShop LLC Full time

    Were looking for a UI/UX expert to join our team and be in charge of designing great customer experiences across our digital channels. As a UI / UX Designer, youll be responsible for leading the design of new features, site experiences and A/B tests. Youll work with product managers, developers and business partners to deliver great products to our...

  • Ui/ux Designer

    6 months ago

    Dubai, United Arab Emirates GNG Innovations Information Technology LLC. Full time

    **UI UX Designer Responsibilities**: - User Research: Conduct user research to understand user behaviors, needs, and pain points. - Wireframing and Prototyping: Create wireframes and interactive prototypes to visualize and iterate on the user interface and user experience. - User Interface Design: Design visually appealing and user-friendly interfaces for...

  • UX Designer

    6 months ago

    Dubai, United Arab Emirates Discovery to Live Full time

    **UX Designer** **Start date - asap** **An exclusive role for Discovery to Live.** Working with a growing digital consultancy, you will be working on multiple projects to deliver prototypes (web/app), branding guidelines, and other assets (e.g. social media, buttons, icons - SVG). **Experience required**: - Experience in Graphic Design. - Experience...

  • Ui/ux Designer

    1 month ago

    Dubai, United Arab Emirates Dev Centre House Full time

    Key Responsibilities - Producing compelling and effective creative solutions. - Work iteratively on initial concepts, prototypes, and details designs informed by feedback, user research, marketplace, behaviour trends and platform capabilities - Collaborate with design team to create solutions based on research and user insights, ensuring shared understanding...

  • Ui/ux Designer

    2 months ago

    Dubai, United Arab Emirates Dev Centre House Full time

    Key Responsibilities - Producing compelling and effective creative solutions. - Work iteratively on initial concepts, prototypes, and details designs informed by feedback, user research, marketplace, behaviour trends and platform capabilities - Collaborate with design team to create solutions based on research and user insights, ensuring shared understanding...

  • UI /ux Designer

    6 months ago

    Dubai, United Arab Emirates Innovation Factory Full time

    Innovation Factory is an IT firm that focuses on blockchain based solutions. With a rapidly growing team, the company has designed an entire ecosystem to bring everyday users closer to the technological advancement brought about by blockchain tech. We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user...