Intern - Product Research

3 days ago


Dubai, United Arab Emirates Talabat Full time

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

**What’s On Your Plate?**
- Collaborate with the research team and other departments (i.e. marketing insights, data science, customer service, legal, logistics, etc.) to help define next iterations of reOps programs, initiatives, and solutions
- Collect, review, and assist in refining research and reOps program requirements
- Share perspective on what is the appropriate research methodology and tool to use for research objectives and project needs
- Enable the smooth running and administration of research projects at talabat
- Stay up-to-date on research operations trends and standards to ensure study and program quality.
- Understand, follow, and communicate operational policies, processes, and standards within reOps and with the larger research community
- Assist with creatively communicating recruitment stories, research happenings and research findings and packaging presentations to inform design decisions.

**What Did We Order?**
- Strong ability to prioritize research tasks
- Stakeholder-focused, proactive approach to research operations
- Experience supporting multidisciplinary research efforts, including-but not limited to-quantitative, qualitative, primary and secondary research
- Can manage multiple simultaneous projects on different timelines and quickly adapt to unexpected changes to plan and process
- Highly organised, pragmatic and results-focused; driven to contribute in all aspects of a research cycle
- Good communication skills with a ”can do” attitude toward problem solving
- Open for input and feedback from management and stakeholders
- Proficient in database systems and HTML
- Fluent English speaker and Arabic as a plus



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