Product Researcher Ii

7 months ago


Dubai, United Arab Emirates Talabat Full time

As part of the Delivery Hero network, talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started

We are on a mission to become one of the strongest “Experience first” companies in the region, and we need a Senior Product Researcher to champion the cause. You will work with product squads to understand user behavior and while mentoring junior researchers.

Sounds like your cup of tea? Then an exciting job and an international workplace is waiting for you in the heart of UAE

Themes- Strong communication skills and proven experience influencing and inspiring change using data and storytelling- Knowledgeable about product design & passionate about understanding people- Comfortable in a flat & fast-moving agile organization- Arabic speaker, good to have

Craft & core skills- 3+ yrs of experience in the field of UX research, with a proven understanding of both evaluative and foundational studies- Collaborating with product teams to define research goals, develop research approach and research materials like detailed study plan, screeners, guides, scripts- Experience using both qualitative and quantitative research methods such as usability studies, interviews, concept testing, surveys, diary studies.- Should be well versed with tribe design and product priorities- should have the understanding and process for framing research priorities. Actively seeks feedback on the priorities.- should be able own and execute end to end research projects- Ability to clearly synthesize research findings into actionable insights

Research function involvement- Should proactively unblock self & manage bandwidth for involvement in the research function- Actively participates in ideation & co-workings with research team and reops- Should contribute to research practice upliftment in the design chapter and in the relevant tribe through knowledge share outs etc.- Should be able to proactively identify and draw attention to process gaps

Coaching designers & PMs- Support UX and Product team members around effective qualitative and quantitative research methods.- Proactively set up consultation and support mechanisms for product managers and designers- Be able to identify quality and efficiency gaps in research requirements and execution by designers & PMs

Stakeholder management & influence- Should be able to drive influence using research insights with relevant PMs and designers- Should be able to manage the research pipeline and ways of working for the tribe allocated- Should be able to convert key business priorities into research objectives- Should be able to clearly communicate research agenda with stakeholders


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