Efs Accommodation Supervisor
1 month ago
JOB PURPOSE
Reporting to the Accommodation Manager, this job ensures that the accommodation provided to employees from EKFC is maintained as per EKFC quality standards at all times and any issues relating to staff behavior, safety, security, infrastructure, hygiene etc. impacting the overall well-being and environment on site is proactively highlighted and effectively resolved
**DIMENSIONS**:
**1. Total Number of employees in staff accommodation**: 5000 (approximately)
**2. Number of EKFC owned Camps**: 732
**3. Value of Fixed Assets**:
**4. Infrastructure / Facility Area**:
**5. Rental Value of Camp facilities managed (per supervisor)**: greater than AED 21 million
**6. Purchase value of essential supervised**:
- Cleaning:
- Maintenance:
- Other Costs:
JOB CONTEXT
The Accommodation Supervisor under the delegation of Accommodation Manager in EKFC will be responsible to supervise the assigned camp 24X7 along with a team of Accommodation Assistants to maintain effective administration, observe employee behavior, to listen to grievance of resident employees, to resolve any issue or to handle any emergency that may occur in the camps thus dealing with day to day common minor issues as well as dealing with risk, uncertainty, seriousness and novelty of any major issue around resident employee well-being that may arise. Given the considerable growth in the number of employees that EKFC is witnessing, that the number of camps and employees residing in such camps only going to increase making it imperative for the Accommodation Supervisors to be proactive, and innovative in managing the camp administration, behavior and environment to mitigate any risk.
The job holder will be held responsible and will support the Accommodation Manager in representing EKFC in all the legislation pertaining to any issue related to the camp s/he is in charge of thus making it important for the job holder to be up to date with statistics related to camp and on general government regulations.
The key success factor of the accommodation supervisor would be to support the accommodation manager by providing recommendations upon improving efficiencies and identifying saving potential to reduce the cost impact due to poor management at the camps.
The major challenge of the role is also to manage employee behavior and mitigate any risk especially at the assigned camp where junior employees from different culture and backgrounds stay together after a hard and physically stressful working day.
The job holder has a team of Housing assistants to cover 24X7 the assigned camp and to assist the supervisors in ensuring that everything is running smoothly in accordance to the Accommodation Managers recommendations and the company rules and regulations.
PRINCIPAL ACCOUNTABILITIES
1. To allocate employees into rooms as per the allocation list sent by the Accommodation Manager or his team at the corporate and to ensure smooth
induction of new employees by planning and implementing the same with the accommodation assistants. Also, to effectively coordinate with the ER team
on new staff training and allocation of work so as to assist the new employees in starting work at office.
2. To design and plan appropriate system of observation, inspection, hazard control, training and implementation metrics on the safety, hygiene, and
technical/ equipment maintenance of the camp and to closely supervise the housing assistant in implementing the same to ensure daily compliance.
3. To indirectly supervise upon the Security personnel so as to verify hours of duty and coverage to appropriately highlight to Accommodation Manager any
slack in security arrangements provided to the camp through the third-party contractor.
4. To assess risk and coordinate with the respective departments on site to resolve any gap highlighted based on the daily audit and conformance reports
prepared around hygiene, safety, cleanliness, equipment maintenance, security etc. and to highlight to accommodation manager in case of any critical or unresolved issues.
5. To prepare weekly reports on day *'to-day activity at a camp covering hygiene, safety, security, maintenance, employee behaviors, occupancy, accounts, budget etc. while highlighting to the Housing Manager unresolved issues, risks and any other concern that is present or anticipated in the camp
6. With the support of Housing assistants, to monitor staff behavior 24X7 against the established code of conduct and to immediately address any on *'site
occurrence of misconduct and based on the assessment of risk and criticality to be escalated immediately or later to the Housing Manager to maintain
healthy and safe environment at the camp. The misconduct after on-site resolution to be referred to ER team through Housing Manager for investigation and closure.
7. To assess the physical environment at the camp so as to mitigate any current or anticipated risk and based on assessment of risk and criticality to escalate immediately or later to t
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