Room Service Order Taker
2 weeks ago
**Company Description**
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.
MAIN DUTIES AND RESPONSIBILITIES:
1.1.1 Ensure all F & B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person.
1.1.1 Perform as per Rixos standards.
1.1.2 Be fully aware of the Rixellence for the day
1.1.3 Proper grooming at all times
1.1.4 Attend training classes as per schedule
1.1.5 Show fullest cooperation and respect within the team and other departments
1.1.6 Is aware of the daily activities and has product knowledge of all the hotel facilities
1.1.7 To have a excellent knowledge of all F&B outlets, hotel facilities, hours of operation, shops and ball rooms.
1.1.8 To be well informed about special functions and events held in the hotel on a daily basis.
1.1.9 To maintain professional confidentiality and never disclose any secrets pertaining to the Company.
1.1.10 To ensure that the product standards are followed as trained.
1.1.11 When on a phone with a guest, to address a guest (in accordance with the time ) either by good morning, good afternoon or good evening.
1.1.12 Repeats the guest’s orders and call the guest by/her surname by finding out from guest list or from telephone.
1.1.13 Responsible for opening and closing the check.
1.1.14 To have knowledge of what is being held at the hotel such as banquets, festivals, food promotion, etc.
1.1.15 Full knowledge of menu items
1.1.16 Clean the order taker’s booth.
1.1.17 Follows the standard orders of the long stay guests.
1.1.18 To use guest names whenever appropriate.
1.1.19 Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
1.1.20 He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
1.1.21 Other duties as assigned.Assist in Task Force Teams for new openings.
1.1.22 Carry out any other reasonable task (which may not be stated here) as requested.
HOW CAN YOU SUCCEED IN THIS ROLE?
SINCERITY AND TRANSPARENCY
2.1.1 Be proactive and use good judgement when dealing with challenging situations
2.1.2 Act with professionalism and integrity
2.1.3 Be transparent in your motives, methods and expected results
2.1.4 Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division
2.1.5 Conduct business honestly & fairly
2.1.6 Keep sensitive information confidential
**Qualifications**
**Additional Information**
- ** Competitive Salary and Compensation**:
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- ** Training and Development Opportunities**:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- ** Career Advancement**:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- ** Health and Wellness Benefits**:
- Comprehensive health insurance coverage.
- ** Employee Recognition Programs**:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- ** Work-Life Balance**:
- Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
- ** Uniforms and Dress
-
Room Service Order Taker
2 weeks ago
Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time**IRD Order Taker Duties and Responsibilities**: - Responsible for answering all telephone calls and prioritizing said calls. - Should have very good telephone etiquettes. - Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly. - Should have good knowledge of room...
-
Order Taker
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels Full timeOrder Taker (Private Dining Service)Afya Restaurant, Traders, Qaryat al Beri, Abu DhabiWhat are we looking for?A passion for great food, drink and delivering a 5-star experience.Ability to deliver impeccable customer service.Efficiency and punctuality.A warm and friendly character.Previous experience in luxury hospitality/customer service.Lives and breathes...
-
Room Service Order Taker
2 months ago
Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full timePerform tasks as per instructions from the immediate supervisor and as per duty scheduleDirectly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptlyKnow all menus and on going promotions in the outlet by heart and gives recommendations to guests upon requestEnsure proper...
-
Room Service Order Taker
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full timeResponsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquettes.Directly involved in the order taking and order placing process while dealing with guest requestsand orders,courteously, efficiently and promptly.Should have good knowledge of room service menu's and on goingpromotionsin other F&B outlet.
-
Room Service Order Taker
2 months ago
Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full timeResponsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquettes.Directly involved in the order taking and order placing process while dealing with guest requestsand orders,courteously, efficiently and promptly.Should have good knowledge of room service menu's and on goingpromotionsin other F&B outlet.
-
Room Service Order Taker
4 weeks ago
Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full timeResponsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquettes.Directly involved in the order taking and order placing process while dealing with guest requestsand orders,courteously, efficiently and promptly.Should have good knowledge of room service menu's and on goingpromotionsin other F&B outlet.
-
Room Service Order Taker
2 months ago
Abu Dhabi, United Arab Emirates ACCOR HOTEL Full timeRoles & ResponsibilitiesJob DescriptionMAIN DUTIES AND RESPONSIBILITIES: Ensure all F & B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person. Perform as per Rixos standards. Be fully aware of the Rixellence for the day Proper grooming at all times Attend training classes as per...
-
Order Taker
2 months ago
Abu Dhabi, United Arab Emirates Shangri-La Hotels Full timeOrder Taker (Private Dining Service) Afya Restaurant, Traders, Qaryat al Beri, Abu Dhabi What are we looking for? A passion for great food, drink and delivering a 5-star experience. Ability to deliver impeccable customer service. Efficiency and punctuality. A warm and friendly character. Previous experience in luxury hospitality/customer service. Lives...
-
Housekeeping Order Taker
2 weeks ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Job Number** 23015852 **Job Category** Housekeeping & Laundry **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Start Your Journey With Us** From the very first...
-
Housekeeping Order Taker
1 month ago
Abu Dhabi, United Arab Emirates IHg Full time**Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: **A little taste of your...
-
Housekeeping Order Taker
4 days ago
Abu Dhabi, United Arab Emirates IHg Full time**Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: **A little taste of your...
-
Order-taker (Arabic Speaker) - Conrad Abu Dhabi
3 weeks ago
Abu Dhabi, United Arab Emirates Hilton Full timeAn Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest standards: - Ensure compliance of brand standards - Responsible for...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full timeAn Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs.What will I be doing?Specifically, you will be responsible for performing the following tasks to the highest standards:Ensure compliance of brand standards Responsible for answering all...
-
Abu Dhabi, Abu Dhabi, United Arab Emirates GlobWorks Full timeVIP Order Taker Supervisor in a Hotel in UAE, Abu Dhabi VIP Order Taker Supervisor in a Hotel in UAE, Abu Dhabi The job posting is outdated and position may be filled Luxury 5 Star Hotel in UAE, Abu Dhabi is searching for a VIP Order Taker Supervisor in the Food&Beverage Department. Order Taker Responsibilities are: Take guest in-room dining orders,...
-
Order Taker
2 months ago
Abu Dhabi, United Arab Emirates Destination Hotels Full time• Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly.• Should have good knowledge of room service menu's and on going promotionsin other F&B outlet.• Should be able to provide recommendations and suggestions to guests upon request.
-
Housekeeping Room Attendant
2 months ago
Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Position**: Housekeeping Room Attendant (Full time #533457) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities**: - Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing...
-
Room Service Order Taker
2 months ago
Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full timeResponsible for answering all telephone callsand prioritizing said calls.Should have verygood telephone etiquettes.Directly involved inthe order taking and order placing process while dealing with guestrequestsand orders,courteously, efficiently andpromptly.Should have good knowledge of roomservice menu's and on goingpromotionsinother F&B outlet.
-
Room Service Order Taker
4 weeks ago
Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full timeResponsible for answering all telephone callsand prioritizing said calls.Should have verygood telephone etiquettes.Directly involved inthe order taking and order placing process while dealing with guestrequestsand orders,courteously, efficiently andpromptly.Should have good knowledge of roomservice menu's and on goingpromotionsinother F&B outlet.
-
Housekeeping Room Attendant
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full timePosition: Housekeeping Room Attendant (Full time #533457)Property / Office: Emirates Palace, Abu DhabiLocation: Abu Dhabi, United Arab EmiratesResponsibilities: Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath...
-
Housekeeping Order-taker at Abu Dhabi
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Holiday Inn Full timeAbout UsAt Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an enjoyable one. When you're part of the Holiday Inn Hotels & Resorts brand you're more than just a job...