Room Service Order Taker
7 months ago
**Company Description**
Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.
Key Features:
Stunning Waterfront Setting:
Enjoy breathtaking views of the marina and the Abu Dhabi skyline from the comfort of our well-appointed rooms and suites. The strategic location allows guests to immerse themselves in the vibrant atmosphere of the city.
Luxurious Accommodations:
Our accommodations are designed to provide the utmost comfort and style. Each room and suite is meticulously furnished with modern amenities, ensuring a relaxing and enjoyable stay for every guest.
World-Class Dining:
Indulge your palate with a diverse array of culinary delights at our on-site restaurants. From international cuisines to local flavors, our chefs craft exquisite dishes that cater to every taste.
State-of-the-Art Facilities:
Whether you're here for business or leisure, Rixos Marina Abu Dhabi offers a range of facilities to meet your needs. Our conference and event spaces are equipped with cutting-edge technology, while our wellness facilities provide a rejuvenating experience.
Exceptional Service:
At Rixos Marina Abu Dhabi, we take pride in delivering personalized and attentive service. Our dedicated staff is committed to ensuring that every guest's stay is memorable and exceeds expectations.
MAIN DUTIES AND RESPONSIBILITIES:
1.1.1 Ensure all F & B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person.
1.1.1 Perform as per Rixos standards.
1.1.2 Be fully aware of the Rixellence for the day
1.1.3 Proper grooming at all times
1.1.4 Attend training classes as per schedule
1.1.5 Show fullest cooperation and respect within the team and other departments
1.1.6 Is aware of the daily activities and has product knowledge of all the hotel facilities
1.1.7 To have a excellent knowledge of all F&B outlets, hotel facilities, hours of operation, shops and ball rooms.
1.1.8 To be well informed about special functions and events held in the hotel on a daily basis.
1.1.9 To maintain professional confidentiality and never disclose any secrets pertaining to the Company.
1.1.10 To ensure that the product standards are followed as trained.
1.1.11 When on a phone with a guest, to address a guest (in accordance with the time ) either by good morning, good afternoon or good evening.
1.1.12 Repeats the guest’s orders and call the guest by/her surname by finding out from guest list or from telephone.
1.1.13 Responsible for opening and closing the check.
1.1.14 To have knowledge of what is being held at the hotel such as banquets, festivals, food promotion, etc.
1.1.15 Full knowledge of menu items
1.1.16 Clean the order taker’s booth.
1.1.17 Follows the standard orders of the long stay guests.
1.1.18 To use guest names whenever appropriate.
1.1.19 Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
1.1.20 He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
1.1.21 Other duties as assigned.Assist in Task Force Teams for new openings.
1.1.22 Carry out any other reasonable task (which may not be stated here) as requested.
HOW CAN YOU SUCCEED IN THIS ROLE?
SINCERITY AND TRANSPARENCY
2.1.1 Be proactive and use good judgement when dealing with challenging situations
2.1.2 Act with professionalism and integrity
2.1.3 Be transparent in your motives, methods and expected results
2.1.4 Own mistakes and share your knowledge to prevent a repetition of the same error within your department or division
2.1.5 Conduct business honestly & fairly
2.1.6 Keep sensitive information confidential
**Qualifications**
**Additional Information**
- ** Competitive Salary and Compensation**:
- Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
- ** Training and Development Opportunities**:
- Access to training programs and development opportunities to enhance skills and advance within the company.
- ** Career Advancement**:
- Opportunities for career growth and advancement within the Rixos Hotels group.
- ** Health and Wellness Benefits**:
- Comprehensive health insurance coverage.
- ** Employee Recognition Programs**:
- Recognition programs to acknowledge and reward outstanding performance and dedication.
- ** Work-Life Balance**:
- Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
- ** Uniforms and Dress
-
Room Service
2 days ago
Abu Dhabi, United Arab Emirates Hilton Full timeAs a Room Service - Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Room Service - Order Taker, you will be responsible for performing the following tasks to the highest...
-
Room Service Order Taker
1 week ago
Abu Dhabi, United Arab Emirates MINOR Hotels Full timeAs a Room Service Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. To serve the needs of the business, our guests and our team members by successfully delivering the in-room dining service of the hotel. Your...
-
Room Service Order Taker
1 week ago
Abu Dhabi, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Room Service Order Taker
7 months ago
Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time**IRD Order Taker Duties and Responsibilities**: - Responsible for answering all telephone calls and prioritizing said calls. - Should have very good telephone etiquettes. - Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly. - Should have good knowledge of room...
-
Order Taker
1 week ago
Abu Dhabi, United Arab Emirates RIXOS Full timeOrder Taker Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our F&B department working alongside a fantastic team. What is in it for you: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent...
-
Order-taker In-room Dining
1 month ago
Abu Dhabi, United Arab Emirates Hilton Full timeOrder-Taker In-Room Dining - Conrad Abu Dhabi Etihad Towers An Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest...
-
In Room Dining Order Taker
1 day ago
Abu Dhabi, United Arab Emirates Shangri-La Hotels Full timeOrder Taker (In Room Dining) Shangri-La Qaryat al Beri, Abu Dhabi An amazing opportunity has opened up for talented Order Taker. The successful applicant will work as the heart and soul of In-Room Dining Service, making sure all our guests are having the most curated and enjoyable experience that Shangri-La has to offer. What are we looking for? Excellent...
-
Housekeeping Order Taker
7 months ago
Abu Dhabi, United Arab Emirates IHg Full time**Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: **A little taste of your...
-
Abu Dhabi, United Arab Emirates Hilton Full timeAn Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest standards: - Ensure compliance of brand standards - Responsible for...
-
Order Taker
1 day ago
Abu Dhabi, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Room Attendant
2 months ago
Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Main Responsibilities**: - Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing the guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet. - While cleaning the room, verify that all is in proper condition and...
-
Room Service Order Taker
4 weeks ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**24213039 **Job Category**Food and Beverage & Culinary **Location**The Abu Dhabi EDITION, Al Bateen Marina, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Take room service orders over the phone. Answer questions on menu...
-
Housekeeping Order-taker at Holiday Inn Abu Dhabi
7 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** At **Holiday Inn® Hotels & Resorts,** our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more...
-
Palace Housekeeping Attendant
2 weeks ago
Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Responsibilities**: - Clean assigned guest rooms according to standards established by the Hotel. It involves, but not limited to, making the bed, dusting the room and furniture, replenishing the guest room and bath supplies, cleaning the bathroom, vacuuming the carpet. - Whilst cleaning the room, verify that all is in proper condition and order of...
-
Housekeeping Order Taker
6 months ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...
-
Cashier / Customer Service/ Runner
2 months ago
Abu Dhabi, United Arab Emirates Celiacita bakery Full timeWe are seeking a reliable and customer-focused individual to join our team as a Cashier and Customer Service Order Taker at our bakery. In this role, you will play a crucial part in ensuring smooth and efficient operations at the front of bakery, handling transactions accurately and providing excellent customer service during order taking. 5 years...
-
Room Boy
7 months ago
Abu Dhabi, United Arab Emirates Pakize Delivery Service Full timeURGENT HIRING FOR _**ROOM BOY **_ WELL KNOW **EXPERIENCE** CANDIDATES IN ABU DHABI **ROOM BOY** **SALARY AED: 1000 - 1200** **Room Attendant Responsibilities**: - Greeting guests and responding to queries. - Changing bed linen and making beds. - Replacing used towels and other bathroom amenities, such as shampoo and soap. - Sweeping and mopping floors. -...
-
Captain Order
4 weeks ago
Abu Dhabi, United Arab Emirates F&B Full time**Job Summary: - ** We are seeking a talented and passionate Captain Order (mal.e) to join our dynamic team in Dubai at our Specialty Café, As the Captain Order you will play a pivotal role in ensuring our guests receive outstanding service. You will lead our waiters staff, manage dining room operations, and enhance the overall guest experience. **Job...
-
Housekeeping Order Taker
3 hours ago
Abu Dhabi, United Arab Emirates MINOR Hotels Full timePlease note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: Ensuring that all guest requests are dealt with quickly and professionally, with none forgotten or ignored,...
-
Housekeeping Order Taker
3 hours ago
Abu Dhabi, United Arab Emirates Anantara Full timeCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...