In Room Dining Order Taker
1 day ago
Order Taker (In Room Dining)
Shangri-La Qaryat al Beri, Abu Dhabi
An amazing opportunity has opened up for talented Order Taker. The successful applicant will work as the heart and soul of In-Room Dining Service, making sure all our guests are having the most curated and enjoyable experience that Shangri-La has to offer.
What are we looking for?
Excellent communication and organizational skills (Fluent in English/Arabic languages)
A high level of Standards.
Efficiency and punctuality.
Attention to detail.
A warm and friendly character.
Ability to work in a fast-paced environment.
Previous experience in luxury hospitality/customer service.
Lives and breathes the Shangri-La Values.
What will you do?
To maintain good working relationships with all fellow colleagues
Keep an up-to-date knowledge of the menu, beverage list and wine list.
Always maintain the telephone etiquette and do courtesy call backs.
Take guest orders accurately, honour all special requests.
Enter guest orders in Micros POS
Communicate all incoming orders to servers properly.
Upselling skills.
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
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