Front of House and Parent Liaison Officer at Regent

3 weeks ago


Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

Front of House and Parent Liaison Officer at Regent International School
- AdministrationListed On: 15 March 2024

Expires On: 31 March 2024
- Dubai- Regent International School is seeking a Front of House & Parent Liaison Officer to join their team.About Us

Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.

Our core ethos and philosophy of education is Positive Education (PosEd). Through PosEd, our schools foster active engagement in learning, celebrating character strengths and accomplishments. We encourage children to cultivate fulfilling relationships with others and seek meaning and purpose in their own lives. We enable children to become happy learners and develop into innovative thinkers, confident young adults, and life-long learners. Children develop resilience, a growth mindset and deep character strengths that allow them to flourish in an ever-changing world.

About Regent International School - Inspiring Minds. Building Character.

With a rich history of over 35 years, Regent International School is recognised as one of the leading and most innovative schools in the region, as well as a global leader in Positive Education. We have a close-knit family and community spirit with happiness resonating in our school, our children, our parents, and our teachers. We believe in inspiring, empowering, and enlightening our students and enriching the community that we are a part of.

Regent International School provides an ambitious, values-based education that develops skills for academic and personal achievement, as well as character, well-being, and happiness. We follow the National Curriculum of England offering an outstanding education from Nursery to the Early Years Foundation Stage to Secondary school, culminating in the I/GCSEs and BTECs in Years 10 and 11, and ‘A’ levels in Years 12 and 13.

Regent is a disruptively innovative school and is distinguished by its leading-edge Signature Programmes in STEAM & Design Thinking; Performing Arts, Media & Communication; Environment & Sustainability (Forest School); Financial Literacy & Entrepreneurship; Virtual Reality; Extracurriculars & Enrichment; and Fortes Artificial Intelligence Learning Platform. All of these are woven into the curriculum and our Project-based Learning pedagogy.
We present an exciting opportunity to join us in further developing our highly popular, dynamic and innovative school.

About You

We are looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer for Regent International School.

Main Accountabilities:

- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Provide office support services in order to ensure efficiency and effectiveness within the School.
- Liaising, communicating, and nurturing enrolled family relationships as per the Lifecycle of School Engagement Infographic.
- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Provide office support services in order to ensure efficiency and effectiveness within the School.
- Maintain open lines of communication to existing parents to ensure their concerns, complaints and compliments feedback are handled effectively, efficiently and in a timely manner, escalating to relevant SLT members when necessary and scheduling touch base meetings as required.
- Maintain communications with existing parents, handling queries and being the liaison between other school personnel and departments.
- Coordinate parent/community events in order to engage parents in school activities and celebrations.
- Assisting in the Induction process via introduction by welcome packs and regular touch base calls
- Acting as first point of contact for all parental complaints by monitoring, following up and escalating concerns as required.
- Being versed in rules and regulations of the Ministry of Education and KHDA
- Attending weekly FOSS/FRISS meetings to identify any queries, concerns and conduct regular workshop and intervention sessions
- Monitor/screen/escalate all complaints
- Answering all enquiries, processing requests & logging in all information for walk-in inquiries onto the CRM
- Notifying colleagues in School of Visitor arrivals for a meeting i.e., Admissions, SLT, etc.
- Welcoming & engaging with prospective parents & visitors and addressing their needs with a smile e.g., processing requests such as Item or Food drop-off / Early pickup / Lateness etc.
- Filtering, re-directing incoming queries and concerns to the members in the Organisation related to academic & operational policies, protocols & processes & communicate on all matters related to: age-appropriate year-group placement, the National Curriculum for Engl



  • Dubai, Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

    Front of House and Parent Liaison Officer at Regent International School AdministrationListed On: 15 March 2024Expires On: 31 March 2024 Dubai Regent International School is seeking a Front of House & Parent Liaison Officer to join their team.About UsFortes Education has been a leading education provider in the UAE for over four decades with premium...


  • Dubai, Dubai, United Arab Emirates Fortes Holdings Full time

    Regent International School is looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer.


  • Dubai, United Arab Emirates Jobs for women in the UAE Full time

    Front of House and Parent Liaison Officer at Regent International School - AdministrationListed On: 19 April 2024 Expires On: 18 May 2024 - Dubai- Regent International School is looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer.Main Accountabilities: - Answer, screen, and forward any incoming phone calls while...


  • Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

    Front of House and Parent Liaison Officer at Sunmarke School - AdministrationListed On: 15 May 2024 Expires On: 14 June 2024 - Dubai- Sunmarke School has a vacancy open for a Front of House & Parent Liaison Officer in Dubai.Job Role: We are looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer for Sunmarke School. Main...


  • Dubai, Dubai, United Arab Emirates Regent International School (RIS) Full time

    About us:Fortes Education has been a prominent education provider in the UAE for over four decades, offering premium international schools and nurseries that have achieved remarkable success and continuous growth. Our schools provide the most innovative and character-enhancing education in the entire Middle East region.About Regent International School –...


  • Dubai, Dubai, United Arab Emirates Regent International School (RIS) Full time

    About us:Fortes Education has been a prominent education provider in the UAE for over four decades, offering premium international schools and nurseries that have achieved remarkable success and continuous growth. Our schools provide the most innovative and character-enhancing education in the entire Middle East region.About Regent International School –...

  • Front of House

    2 months ago


    Dubai, United Arab Emirates Fortes Holdings Full time

    Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.Our core ethos and philosophy of education is Positive Education...

  • Front of House

    22 hours ago


    Dubai, United Arab Emirates Fortes Holdings Full time

    Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.Our core ethos and philosophy of education is Positive Education...


  • Dubai, United Arab Emirates Regent International School (RIS) Full time

    About us:Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.Our core ethos and philosophy of education is Positive...


  • Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...


  • Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...


  • Dubai, United Arab Emirates Creative Nest Early Childhood Centre LLC Full time

    **We are Hiring!** **We are looking for a Parent Liaison Officer to join our team.** **The main objective of the Parent Liaison Officer is to establish a formal means of effective communication between parent and nursery and visitor and nursery as well as improving response times to resolving issues and ensuring parents feel their issues have been dealt...


  • Dubai, United Arab Emirates Fortes Holdings Full time

    **Main Accountabilities**: - Answer, screen, and forward any incoming phone calls while providing basic information when needed - Provide office support services in order to ensure efficiency and effectiveness within the School - Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic. -...


  • Dubai, United Arab Emirates Fortes Holdings Full time

    **Main Accountabilities**: - Answer, screen, and forward any incoming phone calls while providing basic information when needed - Provide office support services in order to ensure efficiency and effectiveness within the School - Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic. -...


  • Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...


  • Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    We are excited to announce that Sunmarke School is looking for a Receptionist cum Parent Liaison Officer.


  • Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    We are excited to announce that Sunmarke School is looking for a Receptionist cum Parent Liaison Officer.

  • Front of House Staff

    2 weeks ago


    Dubai, United Arab Emirates LEAMS Education Services (Gamma Holdings Ltd.) Full time

    **LEAMS Education comprising of British curriculum & CBSE schools in Dubai is driven by our unifying philosophy. We are ambitious of our employees' career and development opportunities that come with being part of our L&D goals. We unite our team through vibrant CPD’s which harnesses the collective expertise of their peers in an exchange of knowledge,...


  • Dubai, Dubai, United Arab Emirates LEAMS Education Services (Gamma Holdings Ltd.) Full time

    LEAMS Education comprising of British curriculum & CBSE schools in Dubai is driven by our unifying philosophy. We are ambitious of our employees career and development opportunities that come with being part of our L&D goals. We unite our team through vibrant CPD's which harnesses the collective expertise of their peers in an exchange of knowledge, ideas and...

  • Deputy Headteacher

    3 weeks ago


    Dubai, United Arab Emirates Regent International School (RIS) Full time

    **About us**: Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region. Our core ethos and philosophy of education is...