Front of House and Parent Liaison Officer at

5 days ago

Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

Front of House and Parent Liaison Officer at Sunmarke School
- AdministrationListed On: 15 May 2024

Expires On: 14 June 2024
- Dubai- Sunmarke School has a vacancy open for a Front of House & Parent Liaison Officer in Dubai.Job Role:
We are looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer for Sunmarke School.

Main Accountabilities:

- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Provide office support services in order to ensure efficiency and effectiveness within the School.
- Liaising, communicating, and nurturing enrolled family relationships as per the Lifecycle of School Engagement Infographic.
- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Provide office support services in order to ensure efficiency and effectiveness within the School.
- Maintain open lines of communication to existing parents to ensure their concerns, complaints and compliments feedback are handled effectively, efficiently and in a timely manner, escalating to relevant SLT members when necessary and scheduling touch base meetings as required.
- Maintain communications with existing parents, handling queries and being the liaison between other school personnel and departments.
- Coordinate parent/community events in order to engage parents in school activities and celebrations.
- Assisting in the Induction process via introduction by welcome packs and regular touch base calls
- Acting as first point of contact for all parental complaints by monitoring, following up and escalating concerns as required.
- Being versed in rules and regulations of the Ministry of Education and KHDA
- Attending weekly FOSS/FRISS meetings to identify any queries, concerns and conduct regular workshop and intervention sessions
- Monitor/screen/escalate all complaints
- Answering all enquiries, processing requests & logging in all information for walk-in inquiries onto the CRM
- Notifying colleagues in School of Visitor arrivals for a meeting i.e., Admissions, SLT, etc.
- Welcoming & engaging with prospective parents & visitors and addressing their needs with a smile e.g., processing requests such as Item or Food drop-off / Early pickup / Lateness etc.
- Filtering, re-directing incoming queries and concerns to the members in the Organisation related to academic & operational policies, protocols & processes & communicate on all matters related to : age-appropriate year-group placement, the National Curriculum for England, Options, KS4 & 5 Pathways (IBDP/IBCP, BTEC, GCSEs, ‘A’ Levels), Tuition Fees, Fee Payment dates, Scholarships, Discounts, Complaints, COVID HSE, Medical, Maintenance, Bus, Non-English Speakers & Special Interest Groups, Academic Events/Productions/Trips etc.
- Physically ushering new families to their next engagement in the Admissions & Induction & Departure Process
- Coordinating Existing Student Transitions with relevant Phase
- Supporting GLO on new student KHDA Student Registration & procuring required documentation
- Assisting the Admissions Team on their R&Rs including:

- Back-end data entry on the Family (Student) Profile into various systems (CRM/SIMS/VLE), and
- Data entry of information from Digital Forms (Entrance Assessment Form, Scholarship Form), etc
- Alerting the Head of Phase / Principal to take necessary action on the existing families of possible withdrawal intentions.
- Supporting FCO Marketing by use of the relevant Digital Form to update Dubai Schools Market Study
- Conduct Family Exit Interview by conducting an initial meeting/phone call with a parent.
- Receive and sort daily mail/deliveries/couriers.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments

Record Keeping & Compliance - using and updating registers for:

- Student Attendance
- Evacuation
- Student Absences & approval via the VLE
- Student Lateness
- Student Early pick-up

Job Specification:

- Bachelor's degree in any discipline.
- Good written & oral communication skills.
- Functional computer skills are required.

Application Process:
Application Closing Date: 14th June 2024

  • Front of House and Parent Liaison Officer at Regent

    1 week ago

    Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

    Front of House and Parent Liaison Officer at Regent International School - AdministrationListed On: 15 March 2024 Expires On: 31 March 2024 - Dubai- Regent International School is seeking a Front of House & Parent Liaison Officer to join their team.About Us Fortes Education has been a leading education provider in the UAE for over four decades with premium...

  • Front of House and Parent Liaison Officer at Regent International School

    2 months ago

    Dubai, Dubai, United Arab Emirates Fortes Holdings Full time

    Regent International School is looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer.

  • Front of House and Parent Liaison Officer at Regent

    2 days ago

    Dubai, United Arab Emirates Jobs for women in the UAE Full time

    Front of House and Parent Liaison Officer at Regent International School - AdministrationListed On: 19 April 2024 Expires On: 18 May 2024 - Dubai- Regent International School is looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer.Main Accountabilities: - Answer, screen, and forward any incoming phone calls while...

  • Front Of House and Parent Liaison Officer

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...

  • Front Of House and Parent Liaison Officer

    1 month ago

    Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...

  • Parent Liaison Officer

    3 days ago

    Dubai, United Arab Emirates Creative Nest Early Childhood Centre LLC Full time

    **We are Hiring!** **We are looking for a Parent Liaison Officer to join our team.** **The main objective of the Parent Liaison Officer is to establish a formal means of effective communication between parent and nursery and visitor and nursery as well as improving response times to resolving issues and ensuring parents feel their issues have been dealt...

  • Front of House and Parent Liaison Officer

    5 days ago

    Dubai, United Arab Emirates Fortes Holdings Full time

    **Main Accountabilities**: - Answer, screen, and forward any incoming phone calls while providing basic information when needed - Provide office support services in order to ensure efficiency and effectiveness within the School - Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic. -...

  • Front of House and Parent Liaison Officer

    3 days ago

    Dubai, United Arab Emirates Fortes Holdings Full time

    **Main Accountabilities**: - Answer, screen, and forward any incoming phone calls while providing basic information when needed - Provide office support services in order to ensure efficiency and effectiveness within the School - Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic. -...

  • Front Of House and Parent Liaison Officer

    1 month ago

    Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...

  • Front of House

    2 months ago

    Dubai, United Arab Emirates Fortes Holdings Full time

    Fortes Education has been a leading education provider in the UAE for over four decades with premium international schools and nurseries that have experienced outstanding success and growth. Our schools offer the most innovative and character-building education in the entire Middle East region.Our core ethos and philosophy of education is Positive Education...

  • Receptionist and Parent Liaison Officer at

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Sunmarke School Full time

    We are excited to announce that Sunmarke School is looking for a Receptionist cum Parent Liaison Officer.

  • Front of House Staff

    7 days ago

    Dubai, United Arab Emirates LEAMS Education Services (Gamma Holdings Ltd.) Full time

    **LEAMS Education comprising of British curriculum & CBSE schools in Dubai is driven by our unifying philosophy. We are ambitious of our employees' career and development opportunities that come with being part of our L&D goals. We unite our team through vibrant CPD’s which harnesses the collective expertise of their peers in an exchange of knowledge,...

  • Front of House Vacancies

    3 weeks ago

    Dubai, United Arab Emirates LEAMS Education Services (Gamma Holdings Ltd.) Full time

    **LEAMS Education comprising of British curriculum & CBSE schools in Dubai is driven by our unifying philosophy. We are ambitious of our employees career and development opportunities that come with being part of our L&D goals. We unite our team through vibrant CPD’s which harnesses the collective expertise of their peers in an exchange of knowledge, ideas...

  • Front Of House and Parent Liaison Officer – Regent International School

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Regent International School (RIS) Full time

    About us:Fortes Education has been a prominent education provider in the UAE for over four decades, offering premium international schools and nurseries that have achieved remarkable success and continuous growth. Our schools provide the most innovative and character-enhancing education in the entire Middle East region.About Regent International School –...

  • Front Of House and Parent Liaison Officer – Regent International School

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Regent International School (RIS) Full time

    About us:Fortes Education has been a prominent education provider in the UAE for over four decades, offering premium international schools and nurseries that have achieved remarkable success and continuous growth. Our schools provide the most innovative and character-enhancing education in the entire Middle East region.About Regent International School –...

  • Receptionist and Parent Liaison Officer

    2 weeks ago

    Dubai, United Arab Emirates Sunmarke School Full time

    Main Accountabilities:Answer, screen and forward any incoming phone calls while providing basic information when neededProvide office support services in order to ensure efficiency and effectiveness within the School Liaising, communicating, and nurturing enrolled family relationships as per the Lifecyle of School Engagement Infographic.Maintain open lines...

  • Boarding House Parent at Sisd

    2 months ago

    Dubai, United Arab Emirates Jobs for women in the UAE Full time

    Boarding House Parent at SISD - HospitalityListed On: 23 May 2023 Expires On: 23 June 2023 - Dubai- Swiss International Scientific School Dubai (SISD) is seeking a qualified Boarding House Parent, with a start date in August 2023.About SISD The Swiss International Scientific School in Dubai (SISD) is a leading international day and boarding school where...

  • Liaison Officer

    2 months ago

    Dubai, United Arab Emirates City of Gold Full time

    **Liaison Officer Job Summary** We are seeking an organized, efficient, and communicative liaison officer to coordinate between our organization and another entity. In this role, you will act as the middle person between our business and the other entity to streamline operations, resolve issues, improve communications, and generally ensure that the...

  • Front of House

    5 days ago

    Dubai, United Arab Emirates Barratt Galvin Full time

    **The Opportunity** The Dubai-based office of a prestigious global law firm, with a reach across six continents, has a new position vacant. An exciting opportunity has become available in the Dubai office for a polished Receptionist to join the established Front of House team. Sitting at a dual desk in a current team of two, you will be the third member...

  • Boarding House Parent

    2 months ago

    Dubai, United Arab Emirates Jobs for women in the UAE Full time

    Boarding House Parent (Residential) at SISD - HospitalityListed On: 27 March 2023 Expires On: 27 April 2023 - Dubai- The Swiss International Scientific School in Dubai (SISD) is seeking a Boarding House Parent (Residential), with a start date in August 2023.About SISD The Swiss International Scientific School in Dubai (SISD) is a leading international day...