Musical Showroom in Charge

7 months ago


Dubai, United Arab Emirates Thomsun Trading Full time

Thomsun Trading Establishment is a leading name in the UAE's vibrant musical instruments industry. With a rich legacy spanning decades, we pride ourselves on providing top-notch musical instruments and equipment to musicians, enthusiasts, and professionals alike. We are committed to delivering exceptional quality and service to our valued customers.

**Position Overview**: We are currently seeking a passionate and dynamic individual to join our team as a Musical Showroom In-Charge. This role is pivotal in ensuring the smooth operation of our showroom, maintaining high standards of customer service, and driving sales of our diverse range of musical instruments and accessories.

**Key Responsibilities**:

- **Showroom Management**: Oversee the day-to-day operations of the showroom, including inventory management, merchandising, and cleanliness to create an inviting and organized space for customers.
- **Customer Service Excellence**: Lead by example in providing exceptional customer service, offering product demonstrations, advice, and assistance to customers in their musical instrument selection process.
- **Sales Generation**: Actively engage with customers to understand their needs and recommend suitable musical instruments and accessories, driving sales and meeting or exceeding targets.
- **Team Leadership**: Supervise and motivate showroom staff, providing guidance, training, and support to ensure they deliver outstanding customer service and achieve sales targets.
- **Product Knowledge**: Develop a deep understanding of our product range, staying updated on new arrivals, features, and specifications, and effectively communicate this knowledge to customers and staff.
- **Marketing Support**: Collaborate with the marketing team to execute promotional activities, events, and campaigns to drive footfall to the showroom and increase brand visibility.
- **Administrative Tasks**: Handle administrative duties such as maintaining sales records, processing transactions, and preparing reports as required.

**Qualifications**:

- Bachelor’s degree in Business Administration, Marketing, or related field preferred.
- Proven experience in retail sales, preferably in the musical instruments industry.
- Strong leadership skills with the ability to inspire and motivate a team.
- Excellent communication and interpersonal skills.
- Passion for music and musical instruments.
- Fluency in English; knowledge of Arabic is a plus.



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