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Patient Relations Officer
2 months ago
Job DescriptionRoles & Responsibilities
- Handle patient complaints and feedback professionally and in a timely manner
- Maintain patient confidentiality and privacy at all times
- Coordinate with different departments to resolve patient issues effectively
- Ensure smooth communication between patients, families, and healthcare providers
- Provide information and assistance to patients regarding hospital services and procedures
- UAE National preferred
- Bachelor's degree in healthcare management or related field
- Certification in patient relations or customer service preferred
- Fluency in English and Arabic
- Strong communication and interpersonal skills
- Detail-oriented and organized
Pay: AED6,000.00 - AED8,000.00 per month
Application Question(s):
- Do you have UAE Family book?
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