Patient Relation Officer

4 weeks ago

sharjah, United Arab Emirates Talent Pal Full time
Patient Relation Officer - UAEN - NMC Healthcare Patient Relation Officer - UAEN - NMC HealthcareResponsible to ensure the satisfaction and comfort of the customer. work in a fastpaced environment and demonstrate exceptional multitasking abilities facilitate and coordinate communication between Emirati patients family members and clinic staff.Whenever a patient or visitor enters the clinic greet and welcome them.Register patients in accordance with the clinics rules and procedures.Control both incoming and outgoing calls and help clients by transferring calls responding to inquiries and giving information.Ensure reception area is tidy and presentable with all necessary materials (e.g.: pens forms and brochures)To ensure the highest performance from all front office workers coach mentor and train them.Responds to patients needs and assists them in completing their transactions at the different departments.Listen to compliments and criticisms from patients about the clinics services and address them.Provide patients with information assist in resolving issues and concerns and offer suggestions regarding the services.Pay attention to and respond to patients questions concerning hospital rules practices and patients rights and obligations.Monitor patients and visitors and ensure their satisfaction.Assist patients in filling out any required paperwork including insurance documents.Contact potential existing or new Emirati customers through phone to inform about the product service Offer etc. available at the clinic.Monitor the activities leading up to during and following a camp.Work with the center manager to identify possible communities organizations and other venues for the development of business.Arrange a medical camp in conjunction with a municipal authority the government communities organizations etc.Create and implement a variety of marketing plans for our business to help us draw in new customers and the existing.Work with the marketing team to advertise the facilities and services offered by our clinic through various marketing platforms.Responsible for translating communication between patients/ visitors and staff for easy comprehension.Read and comprehend Arabic materials and when necessary translate.Ensure liaison with local and federal authorities to ensure the support when administration team is needed.Ensure excellent patient care and assistance to satisfy patients.Assure that patient consultation waiting periods are kept to a minimal.Ensure that records and papers are appropriately stored and maintained.Verify the insurance claim form. (Make the claims ready before sending to scanning department for submission)Obtain & review patient feedback.Safeguard patient privacy and confidentiality.High School or Bachelor degrees.
Responsible to ensure the satisfaction and comfort of the customer. work in a fastpaced environment and demonstrate exceptional multitasking abilities facilitate and coordinate communication between Emirati patients family members and clinic staff.
Whenever a patient or visitor enters the clinic greet and welcome them.Register patients in accordance with the clinics rules and procedures.Control both incoming and outgoing calls and help clients by transferring calls responding to inquiries and giving information.Ensure reception area is tidy and presentable with all necessary materials (e.g.: pens forms and brochures)To ensure the highest performance from all front office workers coach mentor and train them.Responds to patients needs and assists them in completing their transactions at the different departments.Listen to compliments and criticisms from patients about the clinics services and address them.Provide patients with information assist in resolving issues and concerns and offer suggestions regarding the services.Pay attention to and respond to patients questions concerning hospital rules practices and patients rights and obligations.Conducts patient satisfaction surveys.Monitor patients and visitors and ensure their satisfaction.Assist patients in filling out any required paperwork including insurance documents.Contact potential existing or new Emirati customers through phone to inform about the product service Offer etc. available at the clinic.Monitor the activities leading up to during and following a camp.Work with the center manager to identify possible communities organizations and other venues for the development of business.Arrange a medical camp in conjunction with a municipal authority the government communities organizations etc.Create and implement a variety of marketing plans for our business to help us draw in new customers and the existing.Work with the marketing team to advertise the facilities and services offered by our clinic through various marketing platforms.Responsible for translating communication between patients/ visitors and staff for easy comprehension.Read and comprehend Arabic materials and when necessary translate.Ensure liaison with local and federal authorities to ensure the support when administration team is needed.Ensure excellent patient care and assistance to satisfy patients.Assure that patient consultation waiting periods are kept to a minimal.Ensure that records and papers are appropriately stored and maintained.Verify the insurance claim form. (Make the claims ready before sending to scanning department for submission)Obtain & review patient feedback.Safeguard patient privacy and confidentiality.
High School or Bachelor degrees. This job has been sourced from an external job board.More jobs on
Disclaimer: Drjobs.ae
is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr

  • Patient Relations Officer

    5 days ago

    Sharjah, Sharjah, United Arab Emirates Ghassan Aboud Group FZE Full time

    Patient Relations Officer - UAE Nationals Only Patient Relations Officer - UAE Nationals OnlyHandle patient complaints and feedback professionally and in a timely mannerMaintain patient confidentiality and privacy at all timesCoordinate with different departments to resolve patient issues effectivelyEnsure smooth communication between patients, families, and...

  • Patient Relations Officer

    6 days ago

    Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Date:13-Feb-2023Location: Sharjah, AECompany:University Hospital SharjahPosition Summary:The Patient Relations Coordinator will act as an important bridge between families and a hospital. They will assist patients in obtaining services, understanding policies, making health care decisions and they will work to resolve problems and act as mediators when...

  • Patient Relations Officer

    6 days ago

    Sharjah, Sharjah, United Arab Emirates Ghassan Aboud Group Full time

    Job DescriptionRoles & Responsibilities Handle patient complaints and feedback professionally and in a timely manner Maintain patient confidentiality and privacy at all times Coordinate with different departments to resolve patient issues effectively Ensure smooth communication between patients, families, and healthcare providers Provide information and...

  • Patient Relations Officer

    5 days ago

    Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer

    6 days ago

    Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholdingand promoting the vision and culture of University Hospital-Sharjah(UHS).Complies with all UHS policies andprocedures and fire regulations.Participatesin all aspects of the International Accreditation program to assistUHS attain and maintain international accreditationstandards.Participates in commissioningassigned and...

  • Patient Relations Officer

    6 days ago

    Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer Jobs at

    6 days ago

    Sharjah, Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Patient Relations Officer Jobs at University Hospital SharjahFor More Top Organization JobsClick HereDescription:The Patient Relations Coordinator will act as an important bridge between families and a hospital. They will assist patients in obtaining services, understanding policies, making health care decisions and they will work to resolve problems and act...

  • Patient Relations Officer

    3 weeks ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    **Date**:13-Feb-2023 **Location**: Sharjah, AE **Company**:University Hospital Sharjah **Position Summary**: The Patient Relations Coordinator will act as an important bridge between families and a hospital. They will assist patients in obtaining services, understanding policies, making health care decisions and they will work to resolve problems and act...

  • Patient Relations Officer

    1 week ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    **Date**:13 Feb 2023 **Location**: Sharjah, AE **Company**:University Hospital Sharjah **Position Summary**: The Patient Relations Coordinator will act as an important bridge between families and a hospital. They will assist patients in obtaining services, understanding policies, making health care decisions and they will work to resolve problems and act...

  • Patient Relation Officer

    5 days ago

    Sharjah, Sharjah, United Arab Emirates NMC Hospital Full time

    Greeting and directing patients to examination rooms.Scheduling patient appointments and making reminder calls.Informing patients about delays and waiting times.Obtaining patients' addresses, contact details, insurance information, and medical histories.Updating and verifying patient information at every visit.Assisting patients in filling out patient...

  • Patient Relations Officer

    6 days ago

    Sharjah, Sharjah, United Arab Emirates Ghassan Aboud Group FZE Full time

    Handle patient complaints and feedback professionally and in a timely mannerMaintain patient confidentiality and privacy at all timesCoordinate with different departments to resolve patient issues effectivelyEnsure smooth communication between patients, families, and healthcare providersProvide information and assistance to patients regarding hospital...

  • Patient Relation Officer

    4 weeks ago

    Sharjah, United Arab Emirates NMC Healthcare Full time

    Responsible to ensure the satisfaction and comfort of the customer. work in a fast-paced environment and demonstrate exceptional multitasking abilities, facilitate and coordinate communication between Emirati patients, family members, and clinic staff. - Whenever a patient or visitor enters the clinic, greet and welcome them. - Register patients in...

  • Patient Relations Officer

    2 months ago

    sharjah, United Arab Emirates Ghassan Aboud Group FZE Full time

    Patient Relations Officer - UAE Nationals Only Patient Relations Officer - UAE Nationals OnlyHandle patient complaints and feedback professionally and in a timely mannerMaintain patient confidentiality and privacy at all timesCoordinate with different departments to resolve patient issues effectivelyEnsure smooth communication between patients, families, and...

  • Patient Relations Officer

    3 weeks ago

    sharjah, United Arab Emirates Ghassan Aboud Group FZE Full time

    Patient Relations Officer - UAE Nationals Only Patient Relations Officer - UAE Nationals OnlyHandle patient complaints and feedback professionally and in a timely mannerMaintain patient confidentiality and privacy at all timesCoordinate with different departments to resolve patient issues effectivelyEnsure smooth communication between patients, families, and...

  • Patient Relations Officer

    4 weeks ago

    sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer

    2 weeks ago

    sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer

    4 weeks ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer

    3 weeks ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholding and promoting the vision and culture of University Hospital-Sharjah (UHS).Complies with all UHS policies and procedures and fire regulations.Participates in all aspects of the International Accreditation program to assist UHS attain and maintain international accreditation standards.Participates in commissioning assigned...

  • Patient Relations Officer

    4 weeks ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholdingand promoting the vision and culture of University Hospital-Sharjah(UHS).Complies with all UHS policies andprocedures and fire regulations.Participatesin all aspects of the International Accreditation program to assistUHS attain and maintain international accreditationstandards.Participates in commissioningassigned and...

  • Patient Relations Officer

    3 weeks ago

    Sharjah, United Arab Emirates University Hospital Sharjah Full time

    Actively participates in upholdingand promoting the vision and culture of University Hospital-Sharjah(UHS).Complies with all UHS policies andprocedures and fire regulations.Participatesin all aspects of the International Accreditation program to assistUHS attain and maintain international accreditationstandards.Participates in commissioningassigned and...