Call Center Agent
3 days ago
**Responsibilities**:
- Handle inbound and outbound calls related to medical packages and services.
- Sell packages effectively to prospective clients, highlighting the benefits and features.
- Provide information on available medical packages and respond to customer inquiries.
- Maintain accurate records of customer interactions and transactions.
- Follow up with leads and ensure customer satisfaction.
- Collaborate with the sales and customer service team to meet targets.
- Ensure compliance with company policies and medical regulations.
**Requirements**:
- Proven experience in a call center role, specifically in selling services or packages.
- Excellent communication and persuasion skills.
- Ability to explain medical services and packages in an easily understandable way.
- Strong customer service orientation.
- Ability to work in a fast-paced environment.
- Knowledge of healthcare services is a plus.
**Qualifications**:
- High school diploma or equivalent; additional education in healthcare or business is a plus.
- Experience with CRM software and call center systems.
- Previous experience in the healthcare industry is an advantage.
Pay: AED2,500.00 - AED3,000.00 per month
**Experience**:
- Call Center: 1 year (required)
**Language**:
- English Fluently (required)
Application Deadline: 28/01/2025
Expected Start Date: 01/02/2025
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