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Operations Manager
1 month ago
**Responsibilities**:
- Oversee the daily operations of the home nursing services, ensuring efficiency, quality, and compliance with regulatory standards.
- Manage and mentor a team of nursing staff, providing guidance, support, and training as needed.
- Develop and implement policies and procedures to optimize workflow and enhance the delivery of care.
- Coordinate with other departments, including HR, finance, and scheduling, to ensure seamless operations.
- Monitor and analyze key performance indicators to identify areas for improvement and implement strategies to enhance service delivery.
- Collaborate with healthcare professionals, clients, and their families to develop and implement personalized care plans.
- Conduct regular audits and quality assurance checks to maintain high standards of care.
- Stay current with industry trends, regulations, and best practices to ensure compliance and innovation in service delivery.
- Handle any escalated issues or complaints in a timely and professional manner, working towards resolution and client satisfaction.
**Qualifications**:
- Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred)
- Minimum of 5 years of experience in healthcare management, preferably in home nursing or a similar setting
- Fluent in Arabic and English (both written and spoken)
- Strong leadership abilities with excellent interpersonal and communication skills
- Proven track record of effectively managing teams and driving performance improvement
- Knowledge of healthcare regulations, policies, and procedures
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment
Pay: AED12,000.00 - AED15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Operations Manager: 5 years (preferred)
**Language**:
- Arabic (required)
**Location**:
- Dubai (preferred)
