Short Term Rental Manager

2 months ago


Dubai, United Arab Emirates Goodwood Suites Homes Vacation Full time

We are seeking a highly skilled and seasoned Short Term Rental Reservation Manager to join our team.

**Responsibilities**:

- Handling reservation requests and securing bookings
- Maintaining accurate records of all bookings and payments
- Providing exceptional customer service to guests before, during and after their stay
- Working closely with the property management team to ensure smooth check-in and check-out processes
- Assisting guests with any questions or concerns during their stay
- Staying up-to-date with current promotions, rates and availability
- Identifying and resolving any issues or concerns that may arise during the reservation process

**Requirements**:

- 2+ years of experience as a short-term rental reservation agent
- Excellent communication skills, both written and verbal
- Strong sales skills with a proven track record of high conversion rates
- Ability to work independently as well as part of a team
- Detail-oriented with excellent organizational skills
- Ability to multi-task and handle a high volume of inquiries
- Strong problem-solving skills and ability to work under pressure
- Knowledge of short-term rental industry and trends
- Ability to provide exceptional customer service

If you have a passion for the short-term rental industry, possess exceptional sales and customer service skills, and enjoy working in a fast-paced and dynamic environment, we encourage you to apply.

**Experience**:

- Holiday Home /Hotel Reservation: 2 years (required)

**Language**:

- Fluent in English (required)

**Job Types**: Full-time, Permanent

**Salary**: AED4,500.00 - AED5,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

Application Deadline: 23/06/2023



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