Short Term Property Rental Operation

2 months ago


Dubai, United Arab Emirates Julius Homes Full time

**Introduciton**:
We are excited to announce an opportunity to join our expanding team at Julius Homes, a Swiss based short term rental agency. As part of our growth strategy, we are opening a sister office in Dubai, and are seeking talented individuals to join our team as we manage properties primarily in Europe.

At Julius Homes, we pride ourselves on providing our guests with high-quality short term rental experiences, and our team is dedicated to delivering exceptional customer service. We are looking for individuals who are passionate about the hospitality industry, have excellent communication and problem-solving skills, and are eager to be a part of a dynamic and fast-paced environment.

**Job Summary**:
We are seeking a highly motivated and organized Short-Term Rental Assistant to support our Short-Term Rental Manager in operating and maintaining the day-to-day operations of our short-term rental properties. The Short-Term Rental Assistant will be responsible for assisting in all aspects of short-term rental property management, ensuring a positive guest experience, and driving revenue growth.

**Key Responsibilities**:

- Assist the Short-Term Rental Manager in managing all aspects of the short-term rental properties, including but not limited to check-ins, check-outs, guest communications, cleaning, maintenance, and repairs.
- Oversee the cleaning and maintenance staff.
- In contact with the clients during the booking, stay and departure.
- Respond promptly and professionally to guest inquiries, issues, and complaints to ensure a high level of guest satisfaction.
- Help manage rental pricing and inventory to maximize revenue and occupancy rates.
- Assist in creating and maintaining a positive working relationship with property owners and stakeholders.
- Help develop and implement operational policies and procedures to ensure efficient and effective property management.
- Assist in overseeing and managing staff and contractors, including cleaners, maintenance personnel, and others.
- Conduct market research to analyze market trends and competition to identify opportunities for growth and development.
- Maintain accurate and up-to-date records of rental activity, revenue, expenses, and other relevant data.
- Continuously evaluate and suggest improvements to rental properties to meet and exceed guest expectations and industry standards.
- Assist with experience in Property Management Systems (PMS) such as Guesty, Hostaway or similar.

**Qualifications**:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- 1+ years of experience in short-term rental.
- Strong organizational, communication, and interpersonal skills.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong problem-solving and decision-making skills.
- Experience with property management software, such as Airbnb or VRBO.
- Knowledge of local laws and regulations related to short-term rentals.
- Ability to work flexible hours, including weekends and holidays.

**Salary**: From AED5,000.00 per month

Application Question(s):

- What short term PMS software have you used in the past?
- What company did you work for in your short term rental experience?

**Experience**:

- short term rental: 1 year (required)

License/Certification:

- driving license (required)

Application Deadline: 17/05/2023
Expected Start Date: 15/05/2023



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