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Customer Service Manager

7 months ago

Dubai, United Arab Emirates 2ID Events Full time

About the Company:As a burgeoning player in the UAE’s luxury service industry, we are venturing into an exciting new direction with the launch of our concierge service. Aimed at making our clients’ lives effortlessly comfortable and richly enjoyable, we provide a wide array of services from exclusive hotel bookings to bespoke tour organizations. This initiative represents our commitment to expanding our portfolio and delivering unparalleled experiences.

**Responsibilities**:

- Process and respond to incoming inquiries with customized service offerings.
- Coordinate comprehensive services, including liaising with drivers, arranging for flower delivery, hotel reservations, and organizing tours.
- Ensure high satisfaction levels among clients through exemplary service.

**Requirements**:

- Minimum of 2 years of experience in customer service, preferably in the concierge sector or the hospitality industry.
- Exceptional communication skills, with a keen eye for detail.
- Proficiency in English; proficiency in Arabic is a significant plus.

Opportunities:This new venture offers unique career advancement opportunities, including the chance to be integral in shaping and growing our concierge service department. We seek ambitious professionals eager to assume leadership roles and help expand our array of services.

We Offer:

- A competitive salary with a flexible working schedule.
- Opportunities for professional growth and career development within a rapidly expanding company.
- A supportive and collaborative team environment.

Join us on this exciting journey to redefine luxury service and make a significant impact on our clients’ lives

**Salary**: From AED5,000.00 per month

**Experience**:

- concierge or customer service: 2 years (required)