Sales Representative Customer Care Executive
6 months ago
Manage large amounts of incoming phone calls and outgoing calls
Schedule and arrange meetings
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools regarding our product
Meet personal/customer service team
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
**Salary**: AED3,000.00 - AED7,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- sales: 2 years (preferred)
**Language**:
- English (preferred)
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