Food & Beverage (F&b) Venue and Special Events

3 weeks ago

Dubai, United Arab Emirates Hilton Full time

Food & Beverage (F&B) Venue and Special Events Sales Manager

**What will I be doing?**
- **Proactive Lead Generation**: Identify and pursue new business opportunities through targeted outreach, networking, and market research. Cultivate relationships with potential clients to expand the hotel's customer base.
- **Inbound Sales Conversion**: Manage and convert incoming inquiries into confirmed bookings, ensuring that client needs are met with tailored proposals and solutions.
- **Client Relationship Management**: Develop and maintain strong relationships with clients and guests, understanding their requirements and delivering personalized experiences that encourage repeat business.
- **Sales Strategy Implementation**: Execute sales strategies designed to meet the hotel's revenue targets, working in alignment with the overall objectives set by the Director of Groups and Events.
- **Market and Competitor Analysis**: Stay informed about market trends and competitor offerings to ensure the hotel remains competitive and well-positioned in the local market.
- **Sales Proposals and Presentations**: Create compelling and customized sales proposals, and confidently present them to potential clients, showcasing the unique offerings of the hotel’s F&B venues and event spaces.
- **Event Planning Support**: Collaborate with the events team to ensure smooth execution of events, providing clients with exceptional service from initial contact through to event completion.
- **Networking and Industry Engagement**: Represent the hotel at industry events, conferences, and networking functions to increase brand awareness and generate new leads.
- **Collaboration**: Work closely with colleagues in the sales and events departments to ensure a cohesive and coordinated approach to client management and event planning.
- **Continuous Improvement**: Regularly assess sales processes and customer feedback to identify areas for improvement and implement changes to enhance efficiency and service quality.

**What are we looking for?**
- **Sales Expertise**: A proven track record in proactive sales, particularly within the hospitality or restaurant sectors, with a strong ability to generate and close new business opportunities.
- **Client-Centric Approach**: Exceptional ability to build and maintain strong client relationships, with a focus on understanding and meeting their needs through personalized service.
- **Strategic Thinking**: Strong analytical skills to assess market trends, identify opportunities, and contribute to the hotel’s competitive strategy.
- **Collaboration Skills**: A team player who can effectively collaborate within a larger sales and events team, contributing to shared goals and objectives.
- **Communication Skills**: Excellent communication and presentation skills, with the ability to engage confidently with clients and colleagues at all levels.
- **Resilience and Flexibility**: Adaptable and capable of managing multiple priorities in a fast-paced environment, with the ability to thrive under pressure.
- **Goal-Oriented**: Highly motivated and driven to achieve personal and team sales targets, with a focus on delivering results.

**Preferred Qualifications**:

- Experience in restaurant sales, or a similar role within the hospitality or event management sectors.
- Familiarity with hotel property management systems and CRM tools.
- Previous experience in a sales role focused on F&B venues or event spaces.

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

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