Telephone Operator

2 weeks ago


Fujairah, United Arab Emirates Concorde Hotel Fujairah Full time

**Brief Job Description**:

- Answer and direct all external incoming telephone calls following the standard telephone etiquettes
- Accepts and relays guests messages, either manually, written or through voice mail system
- Takes request for wake up calls and follows through to ensure guests receive their wake up call at the requested time
- Logging and maintains a daily accurate record for all outgoing calls in accordance with the established system.

**Qualifications**:

- At least 1+ year of experience working at the reception or as a telephone operator in the hotel industry.
- 1 year experience Front Office computer literacy
- Excellent communications skills with Proficiency in speaking and writing English.
- Must be in UAE
- Willing to work and relocate in Fujairah
- Can join immediately

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Fujairah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Telephone Operator: 1 year (preferred)
- Hotel: 1 year (preferred)


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