CRM Implementation Analyst

1 day ago


Dubai, United Arab Emirates Delphi Computer and Software Trading LLC Full time

Hi. We at Delphi, are looking to hire a "CRM implementation Analyst" for one of our clients.

**Job Location** : Abu Dhabi (Client Location)

**Experience** : 3+ years in a similar role.

**Domain** : Healthcare (Similar experience is an added advantage)

**Job Description**:
CRM resources are responsible for supporting CRM implementation on Microsoft Dynamics, with experience having registration/scheduling.
- Experience working with CRM tools such as, Microsoft Dynamics experience highly desirable.
- Strong project implementation and working experience using Microsoft Dynamics 365, Microsoft Dynamics CRM online.
- Experience implementing or using CRM systems to support registration and scheduling.
- Implement CRM roadmap including experimentation and complex personalized campaigns by enabling, automating, & scaling personalization across retention channels.
- Excellent knowledge of the Dynamics CRM 365 Product and hands on experience configuring the product including: Entity Creation, Workflows, Business Rules, Business Process Flows, etc.
- Project experience creating functional designs, test conditions and test scripts.
- Experience with system integration or user acceptance testing
- Experience with business process design or re-engineering
- Strong team player working in agile environments.
- Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
- Ability to think strategically and deliver tactically.
- Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment.

**Salary**: Up to AED15,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


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