Hostess/cashier
6 months ago
* HOOKAH HOSTESS*
- **Greeting and Seating Guests**: Welcoming customers and guiding them to available seating areas, ensuring a positive and comfortable experience.
- **Explaining Shisha Options**: Providing information about the available shisha flavors, blends, and specials. Recommending options based on customer preferences.
- **Preparing and Serving Shisha**: Assembling and preparing shisha pipes, ensuring the proper setup and cleanliness. Serving shisha to customers and maintaining quality standards.
- **Managing Shisha Inventory**: Keeping track of shisha supplies, including tobacco, coals, and accessories. Notifying management when supplies need to be replenished.
- **Taking Orders**: Taking orders for shisha and any accompanying beverages or snacks. Ensuring accuracy in orders and delivering them in a timely manner.
- **Customer Engagement**: Engaging with customers, answering questions about the shisha offerings, and providing recommendations for a personalized experience.
- **Ensuring Safety and Compliance**: Adhering to health and safety regulations related to shisha service. Monitoring and maintaining a safe environment, including proper ventilation.
- **Handling Payments**: Processing customer payments accurately and efficiently. Providing receipts and ensuring correct change is given.
- **Maintaining Cleanliness**: Keeping the shisha area clean and organized. Clearing used equipment promptly and ensuring proper disposal of waste.
- **Resolving Customer Issues**: Addressing any customer concerns or issues related to the shisha service. Reporting significant problems to management when necessary.
- **Promoting Specials and Events**: Informing customers about any shisha specials, promotions, or events taking place in the establishment.
- **Upselling**: Recommending additional services or products, such as upgraded shisha blends or complementary beverages, to enhance the customer experience and increase sales.
- **Team Collaboration**: Working closely with other staff members, including kitchen staff and servers, to ensure smooth operations and a cohesive customer experience.
**Job Types**: Part-time, Contract
**Salary**: AED2,000.00 - AED3,000.00 per month
Expected hours: 24 - 36 per week
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