Hostess - Pool

2 months ago

Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.**

**With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.**

**Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.**

**Scope of Position**

As the Pool Hostess, you will be the first point of contact for our guests, setting the tone for creating a welcoming and enjoyable atmosphere at our pool area. The role involves greeting and assisting guests, managing poolside seating, reservations and ensure every guest feels welcomed and valued. Further, the Hostess also manages and maintains the reservation system, including the database with respective guest preferences. If necessary, she will help and carry out all required operational tasks and duties in the outlet under the guidance of the respective managers.

**Responsibilities**
- Warmly welcome and greet guests as they arrive at the pool area. Provide a friendly and professional first impression that reflects the luxury and grace of our brand.
- Manage the poolside seating arrangement, including assigning and setting up lounge chairs, cabanas and towels.
- Assist guests with any special requests or requirements and address any concerns or issues promptly and professionally.
- Ensure that the team and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies.
- Provide information about the poolside amenities, hotel services and activities
- Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible.
- Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated.
- Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately.
- Recommend and upsell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station.
- Perform any tasks related to billing according to hotel standards and cashiering policies if required.
- To bid friendly farewell to guests and sincerely thank them for their visit.
- Any other reasonable tasks as assigned by the Outlet Manager including assisting other outlets.
- Create WOW moments to surprise and delight guests in the outlet
- Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs)
- Proactively gather and record guest’s preference to superiors and act upon them whenever known and maintain the database.

**Skills & Qualifications**
- High School qualification or equivalent is preferred.
- Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
- Experience as Hostess in a high-volume restaurant with highest levels of service is preferred.
- Minimum 2 years’ experience working as Hostess in a luxury hotel environment.
- Familiar with Table Management System procedures is preferred.
- Knowledge of bar service procedures and standards is preferred.
- Ability to handle telephone calls and written correspondence properly.
- Basic computer skills including MS Office.
- Very good verbal and written communication skills in English.
- Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
- Physical capabilities to stand for a long period; Flexibility to work a variety of shifts, including evenings, weekends, and holidays as per business needs.

  • Pool & Beach Hostess

    3 months ago

    Dubai, United Arab Emirates Delano Full time

    **Company Description** Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its...

  • Hostess, Pools and Beach

    2 weeks ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Hostess, Pools and Beach (3394) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every...

  • Lobby/restaurant/pool Hostess

    7 months ago

    Dubai, United Arab Emirates KITOPI Full time

    **JOB TITLE: LOBBY /RESTAURANT/POOL HOSTESS** **Job Purpose** A Hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when...

  • Speciality Hostess

    7 months ago

    Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...

  • Hostess - Wet Deck

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23129747 **Job Category** Food and Beverage & Culinary **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management W Dubai - The Palm is a place to experience life, to open doors, and open...

  • Hostess

    4 months ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Welcome to Soluna Restaurants and Beach Club The Palm, an oasis of warm hospitality and rejuvenating beachside relaxation. Here, amidst the Mediterranean-style pool, guests can bask in the sun on plush loungers or unwind in private cabanas. With access to a secluded beach, Soluna promises uninterrupted vistas across the world-famous Palm Jumeirah,...

  • Hostess - Wet Deck

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24033750 **Job Category** Food and Beverage & Culinary **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management W Dubai - The Palm is a place to experience life, to open doors, and open...

  • Hostess

    2 months ago

    Dubai, United Arab Emirates Chinawhite Skypool Full time

    **Key Responsibilities**: - Greeting and Welcoming guests - Seating them quickly and efficiently - Preparing for service - Making sure to work with clean equipment and surfaces - Be fully aware about the company’s promotions and discounts - Making and handling reservations - Answering phone calls and customer queries - Assisting floor staff when...

  • Hostess

    2 months ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our...

  • Hostess - Asian Restaurant

    7 months ago

    Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Company Description COMPANY DESCRIPTION We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further,...

  • Hostess Beach Club and Outdoor Operations, Atlantis

    7 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Hostess Beach Club and Outdoor Operations, Atlantis Dubai (10569) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed...

  • Hostess - Sobe

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24084053 **Job Category** Food and Beverage & Culinary **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management W Dubai - The Palm is a place to experience life, to open doors, and open...

  • Hostess - Liv

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24100177 **Job Category** Food and Beverage & Culinary **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **Hostess** W Dubai - The Palm is a place to experience life, to open...

  • Pool Hostess

    7 months ago

    Dubai, United Arab Emirates Terra Solis Dubai Full time

    Company Description Tomorrowland presents Terra Solis Dubai, a brand-new **desert destination**. REDISCOVER YOUR SERENITY - A magical oasis, away from all the noise, where you live to the rhythm of the sun WAKE UP FROM A NIGHT UNDER THE STARS - A unique glamping experience in the Arabian Dunes CELEBRATE LIFE BY THE POOL - A vibrant, yet relaxing pool...

  • Hostess

    2 weeks ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Hostess

    4 days ago

    Dubai, United Arab Emirates The First Group Full time

    Overview: The First Group Collection portfolio of five operational hotels is renowned for its world-class service and cutting-edge amenities designed to ease guests into their stay. The First Collection at JVC opened in September 2021 and is the first branded and managed hotel under the group. Grand Heights Hotel Apartments, offers comfortable studios and...

  • Hostess

    3 months ago

    Dubai, United Arab Emirates Delano Full time

    **Company Description** Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its...

  • Restaurant Hostess

    1 week ago

    Dubai, United Arab Emirates SOFITEL Full time

    **Restaurant Hostess** You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive! **About the Hotel** Sofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai’s most popular recreation promenade The Walk as well...

  • Hostess - All Day Dining

    7 months ago

    Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Company Description COMPANY DESCRIPTION We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further,...

  • Lobby Hostess

    3 days ago

    Dubai, United Arab Emirates SOFITEL Full time

    Lobby Hostess First impressions are everything! As a Lobby Hostess, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. About the Hotel Sofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai’s most...