Key Account Manager, UAE Marketplace, Mena
4 months ago
Bachelor’s degree in Engineering, Economics or Business from top tier University
- 5-8 years of experience in consultancy, account management, category management, sales/business development
- Experience communicating and presenting to senior leadership
- Proven track record of leading large accounts
- Strong organizational and workload management skills including prioritizing, scheduling, time management, and meeting deadlines
- Strong critical thinking and analytical skills and expertise in Excel
- Strong written and verbal communication skills. Proficiency in composing concise, accurate and appropriately targeted responses
- Experience using analytical, sales, and productivity tools including Excel, Quicksight, Salesforce, Microsoft Office etc
- Strong attention to detail and excellent problem-solving skills
- Possesses SQL experience and literacy
Amazon is committed to supporting businesses becoming successful Selling Partners and providing the best customer experience on Amazon.ae. We are seeking a dynamic and motivated Key Accounts Manager who will manage to the recruiting and development of Strategic Selling Partners on Amazon. This role will drive Selling Partner growth and satisfaction by delivering strategic insights and relentlessly high operational standards. We are looking for a seasoned account manager to support our growing Account Management team, responsible for driving growth of brands and businesses on Amazon.
In this role, you will be responsible for all business/operational objectives in the Direct Seller Recruiting team focusing on key accounts partner acquisition and managing existing key sellers. You’ll drive the creation and execution of strategies to improve your book of business, and deliver best in class new selling partner engagement. You’ll lead the recruiting and development of your sellers portfolio focusing on driving growth for strategic merchants in your respective category.
Key job responsibilities
Key Accounts Manager is responsible for driving Selling Partner business growth and delivering a positive experience. The key responsibilities are:
**Selling Partner Support and Business Growth**:
- Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
- Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on the Amazon website
- Educate and Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory and performance efficiently and to the required standards
- Learn and understand the specifics of your categories to spot popular brands, trends, seasonal items and pricing to best tailor your pitch and advice to sellers
- Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
- Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
- Collaborate cross-functionally to ensure timely, accurate and professional operational support to all Selling Partners.
- Postgraduate Degree or MBA from top International University
- 3 years+ of work experience in Business/Strategy Consultancy (multinational consultancy firms)
- Possesses SQL proficiency level
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