Mice Fulfilment Executive

3 weeks ago


Dubai, United Arab Emirates InterContinental Full time

Do you see yourself as the MICE Fulfilment Executive for InterContinental Hotels Group® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

**A little taste of your day-to-day**
- Manage all aspects of MICE bookings especially final event execution
- Work closely with the sales team to ensure that all client requirements are met and exceeded
- Coordinate with various departments within the hotel, including banquet, audio-visual, housekeeping, and catering, to ensure seamless event execution
- Manage the communication and coordination of all external vendors and contractors
- Develop and maintain strong relationships with clients to ensure repeat business and referrals
- Ensure that all billing and payment procedures are completed accurately and efficiently
- Ensure that all events are executed in accordance with hotel policies, procedures, and safety guidelines
- Provide regular updates and reports to the Director of Convention Sales on MICE bookings and performance

**What we need from you**
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Minimum of 1 year of experience in MICE operations, preferably in a luxury hotel environment
- Excellent organizational and time management skills with the ability to multitask and prioritize effectively
- Strong communication and interpersonal skills with the ability to build and maintain strong relationships with clients, vendors, and colleagues
- Attention to detail and ability to maintain accuracy in a fast-paced environment
- Ability to work well under pressure and handle difficult situations with professionalism and diplomacy
- Proficient in Microsoft Office and hotel booking software systems
- Fluent in English, both written and spoken, Arabic is a plus

**What you can expect from us**

We’ll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be p


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