Quality Analyst

Job Description: The Quality Analyst is responsible for monitoring and evaluating the quality of services. This includes conducting audits, analyzing data, identifying areas for improvement, and implementing quality control measures. The Quality Analyst will also collaborate with cross-functional teams to develop and implement quality assurance processes and...

We are a recruitment company based in Dubai and are currently looking for Quality Analysts to work in the Dubai area with our client. Our client is: - US-based company with offices in the UAE - Working with international clients - Exposure to IT and technology marketing - Learned best practice from industry leaders - High-caliber sales team in the US, which...

Service Quality Analyst -required Hospitality **Salary**: AED3,000.00 - AED5,000.00 per month **Experience**: - Hospitality: 1 year (preferred) **Language**: - Arabic (preferred) - French (preferred)

Position: Quality Analyst **Salary**: 2.5K to 3K Qualification: College Graduate and Expert in Excel Experience: Freshers can also apply Language: English and Hindi are compulsory **Salary**: AED2,500.00 - AED3,000.00 per month

Key Responsibilities: - Monitor and evaluate outbound sales calls to assess agent performance and adherence to quality standards. - Identify areas for improvement in sales techniques, product knowledge, and customer interactions. - Provide timely and constructive feedback to agents, coaching them on best practices and areas for development. - Develop and...

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right...

About the RoleWe are looking for a highly skilled Quality Control Analyst to join our team. The successful candidate will be responsible for ensuring the quality and reliability of software systems through rigorous testing and quality control processes.The Quality Control Analyst will work closely with cross-functional teams to identify and prioritize test...

Senior quality analysts play a vital role in ensuring the quality of products and services. They design and develop automation testing frameworks, maintain a thorough understanding of industry trends, and participate in requirement review meetings. These professionals also document detailed test scenarios and coordinate test plans across multiple parties....

Senior quality analysts play a vital role in ensuring the quality of products and services. They design and develop automation testing frameworks, maintain a thorough understanding of industry trends, and participate in requirement review meetings. These professionals also document detailed test scenarios and coordinate test plans across multiple parties....

**Job Description: Quality Analyst - Call Center** **Note**:This is a 6 working day job. **Overview**: **Responsibilities**: - Identify areas for improvement and ensure compliance with company policies and procedures. - ** Call Calibration**: - Participate in call calibration sessions to ensure consistent scoring across the team. - Align with other...

Training& Quality Location Dubai United Arab Emirates Job Title:Quality Analyst Contact Center ( Bilingual English/ Arabic )Job Description PREFERRED CANDIDATEQUALIFICATIONS CURRENTLY AVAILABLE INTHE UAE.CAN JOINIMMEDIATELY. As a Quality Analystyou have to execute the daily requirements of the Quality Assuranceprogram for the Contact Center. You will...

**Hiring Chief Analyst - Quality and Awards for a government entity.** Key Responsibilities and Accountability: - Managing, implementing and monitoring the policies and plans related to the Organization and providing full administrative and technical support to the award committee to ensure achieving the goals and objectives of the award and providing a...

Job ResponsibilitiesThe Quality and Compliance Analyst will be responsible for ensuring the accuracy and integrity of annotated data used to train AI models.The ideal candidate will have experience working with large datasets and be proficient in using tools such as Quicksights dashboards. They will also have strong analytical skills and be able to identify...

The Quality Control Analyst will be responsible for analyzing and assigning all incoming quote requests to specific quoting coordinators and ensuring the quality of quotes at the end of the process.Responsibilities:Review and assign incoming quote requests to appropriate quoting coordinators based on workload, expertise, and availability.Provide...

The Quality Control Analyst will be responsible for analyzing and assigning all incoming quote requests to specific quoting coordinators and ensuring the quality of quotes at the end of the process.Responsibilities:Review and assign incoming quote requests to appropriate quoting coordinators based on workload, expertise, and availability.Provide...

Defined major impacts analyzing root causes affecting the overall quality score. - Managed a team of quality analysts globally. - Measured day to day and overall performance in daily huddle and meetings. - Conducted brainstorming meetings with the management and director analyzing existing and potential challenges. - Implemented monitoring program for daily...

The Quality Control Analyst will be responsible for analyzing and assigning all incoming quote requests to specific quoting coordinators and ensuring the quality of quotes at the end of the process.Responsibilities: Review and assign incoming quote requests to appropriate quoting coordinators based on workload, expertise, and availability.Provide...

The Quality Control Analyst will be responsible for analyzing and assigning all incoming quote requests to specific quoting coordinators and ensuring the quality of quotes at the end of the process.Responsibilities: Review and assign incoming quote requests to appropriate quoting coordinators based on workload, expertise, and availability.Provide...

Employment Type: Employee Contract Type: Permanent **About the Role** Planet is seeking an energetic, enthusiastic and detail oriented team player to join the Risk, Compliance & Governance Team in the Middle East, based in Dubai UAE. - You will be responsible for undertaking operations necessary for quality testing within quality control - Review accuracy...

Talent Acquisition Executive at Albatha Group Job Overview: As a Quality Assurance Analyst within the CRM & Contact Centre Department, you will ensure exceptional customer experience through effective quality control and assurance measures. Your role will involve overseeing and enhancing processes within the CRM and Contact Centre functions to uphold service...